Job Summary

Produire des analyses concernant la mise en place et l’amélioration de procédés, de flux de travaux, de méthodes de gestion de projets, de systèmes informatiques et d’autres outils pour appuyer le service à la clientèle et l’administration des polices d’assurance. Exécuter une grande variété d’affectations administratives et opérationnelles poussées en comptant sur sa vaste connaissance du travail à accomplir, des politiques et des pratiques pertinentes.

Job Description

What is the opportunity?

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones.  Malaysia is a processing hub that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations.  The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.  The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centres of excellence’ and to implement/leverage standard processes globally.  

The incumbent is responsible for the day to day processing of reconciliations including Asset and Cash accounts on a daily basis via TLM to ensure the positions between the ledger and the relevant custodians agree. As a control function , the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role also requires adequate investigations of breaks and also look at root cause analysis to drive the reduction of breaks. The role is to deliver specific services to external and internal clients with high level of quality , efficiency and fostering a client first mindset.

Working hours : 3pm-12am / 4pm-1am

Region : Europe

What will you do?

Review and clearance of daily cash and stock reconciliations via TLM.Investigation of all cash and asset breaks and ensure they are assigned to the right departments.E-mail queries are investigated and responded on a timely manner.Produce and maintain required periodic reporting as required to support the client and/or business needs.Produce and maintain statistical information for internal and client distribution.

What do you need to succeed?

Must-have

Banking experience in operations / back office.Good reconciliations knowledgeExperience on Custody/Shareholder servicesUnderstanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting

Nice-to-have

PC literate in MS Office applications

What’s in it for you?

Our Client thrive on the challenge to be their best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. Our Client care about each other, reaching their potential, making a difference to their communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Skills

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA

City:

Putrajaya

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-23

Application Deadline:

2025-08-11

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.