Become an integral part of the Consumer & Community Banking where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

 

As an Senior Administrative Assistant in Consumer & Community, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

 

Job Responsibilities

Maintain complex and detailed calendarsScreen incoming calls and determine the level of priority, while using caution in dispensing informationManage the coordination and logistics of both internal and external meetingsArrange and coordinate complicated domestic and international travelOrganize all aspects for offsite conferences and external events, including catering and transportationProcess invoices and T&E expense claims for team members. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter experts for policies and proceduresAssist with staff on-boarding and off-boarding, which includes requesting equipment setup and system accessMaintain current organizational charts and Executive Bio’sHandle regular activities without prompting, and advise in advance with issues or delaysLead and coordinate on ad hoc projects as requested. Assist in editing spreadsheets and presentations, including printing and binding, for client meetings. Produce high quality emails and messages to individuals at all levels of the organization

Work cooperatively with the administrative assistants team, in positive partnership to support each other smoothly

 

Required qualifications, capabilities, and skills

At least three years of administrative experience, ideally supporting at the Managing Director level (or equivalent) or aboveAdvanced ability to organizeTact and good judgment in confidential situations, and proven experience interacting with senior managementStrong interpersonal, written, and oral communication skillsStrong proficiency in Microsoft Office

 

Preferred qualifications, capabilities, and skills

Excellent telephone etiquette and ability to manage competing priorities i.e. calendar managementCollege degree is a plus

 

FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

 

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.