About the Role

We are seeking a detail‑oriented Service Administration Coordinator to support our field service operations. This role plays a critical part in payroll accuracy, travel coordination, onboarding, and daily administrative support for field technicians and the service office. The position reports directly to the Service Manager and will later transition to reporting under a newly established service leadership role.

Our service operation is structured differently from other areas of the company, and this position is central to keeping field operations running smoothly.

Schedule: Typically 7:00 AM – 3:30 PM

Sunday work required to meet payroll deadlines; on‑call availability for emergent field issues required

Key ResponsibilitiesOversee weekly collection of employee timesheets and expense submissions, ensuring accuracy and compliance with payroll standards.Enter, review, and properly code time in SAP and/or ADP based on assigned projects and job codes.Gather service reports and supporting documentation from employees and customers; organize materials by project for billing and assist with discrepancy resolution.Coordinate travel arrangements for field staff, including transportation and lodging, using company credit cards; ensure expenses are correctly allocated to jobs.Maintain accurate and up‑to‑date field staff schedules and travel records.Serve as a point of contact between field technicians, the service office, and service leadership, maintaining communication in accordance with internal guidelines.Support new‑hire onboarding, including collecting required documentation and coordinating training, uniforms, and equipment.Issue, track, and maintain company equipment and assets assigned to service personnel.Maintain employee training and quality‑related records, ensuring compliance and documentation accuracy.Provide general administrative and clerical support to the branch and assist with special projects at the branch, district, or corporate level.Follow all company and customer safety policies and procedures.Perform additional duties as assigned.Top Skills & Core QualificationsStrong experience with timesheets, payroll coordination, and expense trackingTravel logistics and scheduling coordinationOnboarding and employee documentation supportProficiency in Microsoft Office (especially Excel)Excellent organizational skills, attention to detail, communication skills, and basic math abilityComfortable working in a deadline‑driven environment with accountability for accuracyAbility to be on‑call for urgent field support needs, including Sunday payroll responsibilitiesEducation & ExperienceHigh school diploma or equivalent required; post‑secondary education preferredKnowledge of basic accounting and office administration principles3+ years of professional experience in a corporate or structured office environmentWork EnvironmentFully onsite position located in New Berlin, WICollaborative service‑focused environment supporting field technicians and leadershipEmployee Value PropositionStrong company cultureCompetitive internal benefitsStable, essential administrative role with visibility into operations and leadership

Job Type & Location

This is a Contract to Hire position based out of New Berlin, WI.

Pay and Benefits

The pay range for this position is $30.00 - $33.00/hr.

Eligibility requirements apply to some benefits and may depend on your job\n classification and length of employment. Benefits are subject to change and may be\n subject to specific elections, plan, or program terms. If eligible, the benefits\n available for this temporary role may include the following:\n\n • Medical, dental & vision\n • Critical Illness, Accident, and Hospital\n • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available\n • Life Insurance (Voluntary Life & AD&D for the employee and dependents)\n • Short and long-term disability\n • Health Spending Account (HSA)\n • Transportation benefits\n • Employee Assistance Program\n • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New Berlin,WI.

Application Deadline

This position is anticipated to close on Mar 30, 2026.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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