Amazon is innovating in the Operations and Logistics space and looking for a driven, entrepreneurial, and analytical Senior Key Account Manager for the UK. We are looking for an account manager who will be excited by working in a new start-up environment and will have familiarity with B2B sales and account management for Extra Large and Enterprise-level customers.

The successful Sr. Account Manager will be comfortable navigating ambiguity and operating in a start-up environment. You will have experience developing relationships across a diverse customer base, drive commercial growth for the business and work effectively with functional areas such as Business, Operations, Procurement, Finance, and IT; and have a proven track record of meeting and exceeding program goals and revenue targets.

This role can be based in London or Manchester, and involves possible moderate travel (maximum 25%).

Key job responsibilities
Responsibilities:
- Own strategy and commercial growth for very large enterprise customers.
- Drive revenue, adoption, and market segment share for our product.
- Earn trust of customers (shippers) and recommend product solutions that fit their business needs, meeting and exceeding targets for customer revenue and/or feature adoption
- Measure performance, articulate root-cause analysis, and link to specific improvement areas
- Relay market segment needs and requirements back to internal Amazon teams
- Analyse current purchasing processes and evaluate opportunities for solutions to improve end user experiences, reduce costs, and accelerate organization performance.
- Drive and accelerate spend adoption through advising customers on best practices for using our product.
- Assess program risks, anticipate challenges, and provide escalation management when necessary