Company Description

Depop is the community-powered circular fashion marketplace where anyone can buy, sell and discover desirable secondhand fashion. With a community of over 35 million users, Depop is on a mission to make fashion circular, redefining fashion consumption. Founded in 2011, the company is headquartered in London, with offices in New York and Manchester, and in 2021 became a wholly-owned subsidiary of Etsy. Find out more at www.depop.com 

Our mission is to make fashion circular and to create an inclusive environment where everyone is welcome, no matter who they are or where they’re from. Just as our platform connects people globally, we believe our workplace should reflect the diversity of the communities we serve. We thrive on the power of different perspectives and experiences, knowing they drive innovation and bring us closer to our users. We’re proud to be an equal opportunity employer, providing employment opportunities without regard to age, ethnicity, religion or belief, gender identity, sex, sexual orientation, disability, pregnancy or maternity, marriage and civil partnership, or any other protected status. We’re continuously evolving our recruitment processes to ensure fairness and are open to accommodating any needs you might have.

If, due to a disability, you need adjustments to complete the application, please let us know by sending an email with your name, the role to which you would like to apply, and the type of support you need to complete the application to adjustments@depop.com. For any other non-disability related questions, please reach out to our Talent Partners.

This is a 6 month contract role

We are looking for a proactive and results-driven Account Executive to join our Seller Growth Team on a 6-month full-time contract. Based in New York, this role offers an exciting opportunity to work closely with a selection of strategic branded shops on Depop, driving their success and growth on the platform.

Role Overview

The primary goal of this role is to cultivate strong, trust-based relationships with key sellers, enabling them to thrive on Depop. You will act as a strategic partner, providing tailored guidance and support while collaborating with internal teams to implement impactful initiatives that elevate their presence and performance.

Key Responsibilities

Build and maintain strong relationships with key sellers, serving as a reliable and solutions-oriented point of contact.

Develop and deliver customized strategies and actionable recommendations to accelerate seller growth and success.

Collaborate with cross-functional teams to design and execute comprehensive activations that enhance seller visibility and engagement on the platform.

Monitor and analyze seller performance metrics, identifying opportunities for improvement and experimentation.

Report on activation outcomes, performance insights, and next steps, ensuring transparency and actionable feedback for stakeholders.

Qualifications

Proven experience in account management, client success, or a related field, with exceptional interpersonal and communication skills to foster lasting relationships.

A customer-centric mindset, focused on understanding user needs and delivering effective solutions to drive success.

Strong analytical skills with experience leveraging data insights to inform strategies, including proficiency with data analysis tools (e.g., Excel, Tableau, Looker).

Excellent organizational and detail-oriented skills, capable of managing multiple accounts and projects simultaneously.

Ability to work cross-functionally is a must, collaborating effectively with internal teams to align strategies and achieve common goals.

Knowledge of Depop's marketplace and culture; experience as a Depop buyer or seller is a plus.

Why Join Us?

This is your chance to contribute to a growing team in a fast-paced, innovative environment. By empowering sellers, you'll play a pivotal role in shaping Depop's vibrant marketplace and driving its success.

Additional Information

Health + Mental Wellbeing

PMI and cash plan healthcare access with Bupa

Subsidised counselling and coaching with Self Space

Cycle to Work scheme with options from Evans or the Green Commute Initiative

Employee Assistance Programme (EAP) for 24/7 confidential support

Mental Health First Aiders across the business for support and signposting

Work/Life Balance:

25 days annual leave with option to carry over up to 5 days

1 company-wide day off per quarter

Impact hours: Up to 2 days additional paid leave per year for volunteering

Fully paid 4 week sabbatical after completion of 5 years of consecutive service with Depop, to give you a chance to recharge or do something you love.

Flexible Working: MyMode hybrid-working model with Flex, Office Based, and Remote options *role dependant

All offices are dog-friendly

Ability to work abroad for 4 weeks per year in UK tax treaty countries

Family Life:

18 weeks of paid parental leave for full-time regular employees

IVF leave, shared parental leave, and paid emergency parent/carer leave

Learn + Grow:

Budgets for conferences, learning subscriptions, and more

Mentorship and programmes to upskill employees

Your Future:

Life Insurance (financial compensation of 3x your salary)

Pension matching up to 6% of qualifying earnings

Depop Extras:

Employees enjoy free shipping on their Depop sales within the UK.

Special milestones are celebrated with gifts and rewards!