Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

The Security Systems Specialist is responsible for the support of all physical security systems including access control, CCTV operations, and dedicated alarm systems on a global wide spectrum. This position will also serve as the point of contact for training users to operate the access control, CCTV, and alarm systems.

Full Time: Monday - Friday (In Office)

Salary: $91,000

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned:

Responsible for the maintenance and day-to-day operations of all access control and CCTV operations globally; this includes monitoring and troubleshooting problems with physical security equipment, servers, and workstations on a global levelDevelop and implement a preventive maintenance program based on vendor data and quality control standardsServe as the main point of contact for all issues relative to corporate ID badging, access control, CCTV, and alarm systems on a global wide spectrumAct as the department representative interacting with service/project integrators for repair and maintenance of all access, CCTV, and alarm systemsDevelop site proposals (quantity varies depending on client needs); develop site planning and construction plan reports (quantity varies depending on client needs)Development of training materials; serve as the department’s trainer for all users of the corporate security access, CCTV, and alarm systemsCreate ID/Access Badges for new employees and contractors across the global platformAssist with system/site design and improvement recommendationsParticipate in project or service-related conference calls and meetings to align with project/service needsMaintain up-to-date documentation of the department’s processes and procedures; maintain up-to-date documentation of service and project logs for all access control, CCTV, and alarm systems. Provide reports as neededResponsible for ensuring all necessary personal certifications to perform responsibilities are currentAdvise on technological trends in systems management

BASIC QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required in order to be hired. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Formal Education, Licenses, and Certifications Required:

Must possess a high school diploma or equivalent

Type and Length of Specific Experience Required:

Must possess a minimum of two (2) years of experience with security systems to include basic programming and operations management of access control, CCTV, and intrusion alarms; specifically, Lenel OnGuard and Genetec Security Center

Knowledge and Skills Required:

Effective oral and written communication skillsKnowledge of Word, Excel, Power Point, etc.Ability to effectively communicate verbally and in writingMust be able to work a flexible schedule to accommodate international business hoursAble to identify critical issues quickly and accurately

OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION:

These are other criteria that may enhance the hiring decision but would not rule out the candidate for consideration if not present.

Basic understanding of network technologySelf-driven and possess strong analytical and problem-solving skillsAbility to work independently and with a teamAbility to prioritize and complete tasks within defined deadlinesAbility to learn new concepts quicklyIdentify and resolve critical issues quickly and accuratelyCustomer service skills by aiding customers, employees, and visitors in a courteous and professional mannerHas cultural awareness and sensitivity

PHYSICAL REQUIREMENTS AND ENVIRONMENT:

Office setting with minimal to no exposure to extreme temperaturesMajor activities include interfacing with site and contractor personnel; working on PC while sitting; telephone usePhysical effort is limited, to include standing, bending, light lifting, and stretching and reachingMust be able to submit to drug screening to the extent permissible by lawReasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.