You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

The Security Systems Specialist reports to the Manager of Security Technology and works with high-performing teams to contribute to a best-in-class physical security program that consists of IT, Information Security and physical security systems, with the objective of increasing company security adherence, awareness, creating safe working environments, and remaining compliant with applicable regulatory bodies.

The Security Systems Specialist collaborates with a team of security professionals whose mandate is to develop, implement and supervise support services, emergency response, health and safety as well as plan and execute on operational physical security and incident investigation requirements. This includes contributing to effective security risk management programs, intelligence and investigative programs, security technology solutions, supporting the Global Security Operations Centre (GSOC), as well as delivering advice, direction and education.

This position may interact with senior management at the Corporate and Business Group level, peers within Corporate Compliance, Application Services, Information Security, Information Technology, Risk & Governance, Business Continuity, Real Estate and Human Resources in the delivery of physical security, crisis management and emergency response services related to both security and criminal incidents.

What you will do?

Assist in evaluating and implementing AI-powered security technologies, including video analytics for incident detection, behavioral analytics for anomaly recognition, and predictive analytics for proactive threat assessment.Oversee and coordinate physical security initiatives, including access control systems and video surveillance infrastructure. Support project management and implementation, providing regular status reports, and maintain clear communication with leadership.Collaborate with other teams as the subject matter expert for the consultation, design, and implementation of security hardware and software solutions.Oversee operational processes including our physical access control and video management systems, access coordination, vendor performance management, budget management, invoice validation and responding to audit requests.Perform project related access card provisioning functions such as creation, modification and deletion of user’s system access using provided tools (e.g. CCURE 9000 and ServiceNow) and in accordance to set procedures.Generate and implement continuous improvements for the security program, processes and systems.Create, update and implement knowledge documents and work instructions, focusing on content verification and accuracy.

What You Need to Succeed

Degree or diploma in computer sciences, information security, information technology or related experience in security management and a passion for lifelong learning.2-3 years of experience within information technology, information security, corporate security or risk department.1-2 years working experience with all stages of systems development, integration and implementation efforts, including requirements elicitation, architecture, integrations, testing, training, support and maintenance.Experience with physical access control systems such as CCURE 9000, intrusion detection and video management systems considered an asset.Must have 2-3 years of working experience in Business Analysis or equivalent certification such as, Certified Business Analysis Professional (CBAP) or University certificate.Professional designation preferred in security management: Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Associate Protection Professional (APP), Certified Protection Professional (CPP) or Physical Security Professional (PSP) an asset.

Preferred Skills

Project management skills including stakeholder management, planning and scheduling, scope management, and reporting and documentation.Demonstrated sensitivity to issues of ethics, diversity, equity and harassment in the workplace.Strong written and verbal communication, organization, strategic thinking and planning skills.Ability to analyze and present data using a variety of tools and techniques in the areas of business analysis and business intelligence principles to create executive dashboards and reports.Results-oriented with a proven record of delivering to deadlines, able to multi-task and prioritize a wide range of tasks, while understanding the big picture and inter-dependencies across processes and systemsProficiency with the Microsoft Office and Power Platform suite of tools.

What’s in it for you:

We’re honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®,  for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.Wellness programs that support the three pillars of your health – mental, physical, and financialThe opportunity to move along a variety of career paths with amazing networking potential.As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

As a condition of the role, the successful candidate must obtain a Government of Canada Reliability Status security clearance through Sun Life in advance of the start date

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

63,000/63 000 - 104,000/104 000

Job Category:

IT - Technology Services

Posting End Date:

21/08/2025