week 1 07:00–19:00  / week 2 09:00–21:00
Reports To: Security operations manager 
Salary: 16.37ph 

What You'll Be Doing:

Oversee the day-to-day supervision of the security team on-site at Bridgewater House plus supervisory interaction with the FM team. Manage team rotas, ensuring full coverage during holidays and absences Maintain accurate documentation, reports, and logs in line with client and company standards. Act as the key liaison between Mitie and our client, and local site contacts. Report and respond to security incidents, hazards, or faults promptly. Provide hands-on support where needed, including FM related tasks. Order and distribute uniforms and oversee SIA licence renewals within the team. Hold regular catchups with the client to ensure satisfaction and proactive service delivery. Inform the necessary service line of any new associated requests. Ensure full compliance with safety protocols and our client's high service expectations.

 

About You:

As the first point of contact for visitors and staff, a professional, approachable, and friendly manner is essential. Valid SIA Licence. Prior supervisory experience in a security or site management role. Excellent communication and interpersonal skills. Organised, dependable, and confident in managing teams and responsibilities. Proficient with basic administrative tools and report writing. A calm, flexible approach to shift changes and unexpected challenges. Experience working in high-profile or client-facing environments a bonus.

please note this role will be likely to go live December 2025 where you will spend 3 months working alongside the current supervisor, officers, fm team and clients to ensure your prepared to take over in March '26