Richardson, TX, USA
8 days ago
Security Site Supervisor

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

$26.00 / HOURLY

**WEEKLY PAY**

Allied Universal® is hiring a Security Site Supervisor. The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Security Account Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

RESPONSIBILITIES:

Manage daily site operations; coordinate and/or conduct site-specific on-the-job training, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal’s corporate training standardsOutline task and responsibilities for all security officer and lead/supervisory rolesEnsure that all Post Orders and Operating Procedures are followed and updated as requiredEnsure compliance with First/CPR/AED training requirementsConduct Root Cause Analysis as needed and coordinate with client on-site investigationsPerform access control and visitor management audits on a daily basisCreate and update Access Control Clearances as neededComplete daily site audits and compile monthly site reports in SharePointPlan, schedule, coordinate, and present basic and site-specific training based on monthly/quarterly training calendar or as requested by National Training ManagerProvide information briefings and training sessions in response to Client or Security Account Manager requestsMaintain technical proficiency in assigned area by reviewing policies and procedures for all client locationsWork with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvementMaintain confidentiality of all information and dataReview all 40 Hour on-the-job and skills testing results for all new hires to ensure proper training has been conductedEnsure compliance with all Job Safety Analysis and Safety Orientation requirements for all client locationsConduct daily patrol tour reviewsConduct quarterly door checks and badge auditsCommunicate staffing needs to Security Account Manager; assist recruiters in identifying, interviewing, and hiring quality candidatesDevelop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)Utilize WinTeam for scheduling, and to produce reports (such as Scheduling Activity Report) that require interpretation and action for effective business management

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalentMust be able to pass any State-required training or other qualifications for licensingMust be able to pass a state licensing test if driving a company-owned or client-provided vehicleMust possess, or be able to obtain within 60 days of hire. Cardiopulmonary Resuscitation (CPOR) certification (training will be provided)Must possess one or more of the following:Associate's degree or higher in Criminal JusticeMilitary service, corrections, or law enforcement experienceMinimum of two years verifiable and successful supervisory experience in security-related industryProficient in computers and productivity softwareAbility to monitor surveillance and alarm responseExceptional customer service skillsExcellent oral and written communication skillsCapacity to multi-task, to work under pressure, and to think through a problem before making a decisionAbility to efficiently handle crisis situations at the client siteAble to utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Customer Service Experience in a multitasking work environmentData center experience

BENEFITS:

Medical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company’s 401(k)plan, subject to eligibility requirementsSeven holidays annually paid at time and a half, if worked40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

C24060801

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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