**Responsibilities** As a member of the incident/Workorder/Change handling team , you will have the following accountabilities: + Will be working as an SME for Zscaler Support in Operations for ZIA, ZPA and ZDX. + Assess and orchestrate the current and planned security posture for NTT data’s Security infrastructure, providing recommendations for improvement and risk reduction. + Identify and propose process improvements and identify opportunities for new processes and procedures to reduce risk. + Support security incident response as required; First line responder to reported or detected incidents. + Perform security research, analysis, security vulnerability assessments and penetration tests. + Provide security audit and investigation support + Monitor and track security systems for Vulnerability and respond to potential security Vulnerability. + Provide support for the Vulnerability management program. + Provide 24x7 support as operations team working in shifts. + Participate in on-call system administration support including but not limited to weekends, holidays and after-business hours as required to service the needs of the business. **Skills and Experience** + 4 to 5 years+ in Information Security space. + Strong experiance in Service Now Ticketing tool, Dashboards and Integration. + Strong experience with Zscaler ZIA, ZPA and ZDX. + Strong experience with Vulnerability Management Program. + Strong experience with Qualys Vulnerability Management Tool. + Some good to have Experience with Crowdstrike EDR and SIEM. + Strong experience with multiple network operating systems, including two or more of the following: Cisco iOS, Juniper ScreenOS or Junos, Fortinet FortiOS, CheckPoint GAiA, or Palo Alto Networks PAN-OS; Tanium, Rapid 7, Nessus, Nitro ESM, Symantec SEP, Symantec Message labs, Thales encryption, Allgress, Forecpoint, Blue coat, Firepower, Cisco ISE, Carbon Black, Titus, Encase + Strong oral, written, and presentation abilities. + Experiance with M365 Copilot. + Some experience with Unix/Linux system administration. + Strong experience with logging and alerting platforms, including SIEM integration. + Current understanding of Industry trends and emerging threats; and Working Knowledge of incident response methodologies and technologies. **Desirable** + Zscaler Certifications Associate and Professional for ZIA, ZPA and ZDX. + Excellent Experiance in Zscaler ZIA, ZPA and ZDX. + Experiance in Vulnerability Management Program. + Experiance in Qualys Vulnerability Management Tool. + Well-rounded background in network, host, database, and application security. + Experience implementing security controls in a bi-modal IT environment. + Experience driving a culture of security awareness. + Experience administering network devices, databases, and/or web application servers. + Professional IT Accreditations (CISM, CCSA, CCSE, JNCIA, CCNA, CISSP, CompTIA Security) Good to have. **Abilities** + Non customer facing role but an ability to build strong relationships with internal teams, and security leadership, is essential act as Incident co-ordinator, for reviewing all security tools, ingesting incident data, tracking incident status, coordinating with internal and external assets to fulfill information requirements, and initiating escalation procedures. + Document daily work and new processes. + Embrace a culture of continuous service improvement and service excellence. + Stay up to date on security industry trends.