Northern Light CA Dean Hospital Department: Security Position is located: {Greenville, ME} Work Type: Full Time Hours Per Week: 36 Hour/Week Work Schedule: 6:00 PM to 6:30 AM Summary: The Lead- Security Officer assists the Security Supervisor in overseeing the Security program for his/her assigned Member Organization(s), as well as other duties assigned. The Security Lead is part of the working rotation of Security Officers who monitor, manage, prevent, and respond to incidents as they emerge. Responsibilities: + Oversees security officers at the direction of the Manager of Security, both employed and contracted. + Functions as a working Security Officer while on duty. Monitors the healthcare environment to prevent and respond to incidents as they emerge. + Serves as liaison between assigned Member Organization Security Services and Regional Law Enforcement Agencies. + Promotes staff to follow the NLH Code of Conduct and established security policies and procedures. + Receives and responds in a friendly and helpful manner (telephone, emails, and personal contact). + Deals tactfully with people relative to job performance beyond giving and receiving instructions. + Oversees Security Software Program, i.e., Video Surveillance, access control, Computer Aided Dispatch, and Report Management Software. + Ensures proper documentation is recorded within event tracking software for all security events. + Coordinates with Security Program Leaders to ensure proper utilization of all staff, and quality of reporting. + Coordinates/schedules educational programs, meetings/conferences, etc. as well as daily work programs. + Attends meetings, conferences, and educational opportunities as necessary. + Sets example by maintaining professional and dignified behavior and speech, supporting guest relations, and upholding Standards of Behavior and excellent service. + Exhibits strong verbal, written, analytical, and interpersonal skills. + Exercises initiative and judgment and comprehends a wide range of technical subjects. + Organizes and prioritizes work and meets deadlines. + Participates in the Performance Improvement Program as necessary. + Follows established methods and procedures (oral and written instructions). Other Information: Competencies and Skills + Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. + Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. + Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. + Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others. Education + Required High School Diploma/General Educational Development (GED) Required Experience + 1 year/years of Leadership Experience + 1 year/years of Relevant Work Experience Working Conditions + Potential exposure to abusive and/or aggressive people. + Potential exposure to diseases or infections. + Need to drive to perform responsible duties. + Potential exposure to hazardous materials. + Potential exposure to noise levels being uncomfortable. + Potential exposure to noxious odors. + Need to travel to perform responsible duties + Work with computers, typing, reading or writing. + Work beyond the regularly scheduled hours. + Extend body and limbs to reach items. + Lifting, moving and loading 30 to 50 pounds. + Prolonged periods of kneeling. + Lifting, moving and loading less than 20 pounds. + Lifting, moving and loading 20 to 30 pounds. + Prolonged periods of sitting. + Alternate shift schedules (day, evening, nights, weekends). + Prolonged periods of standing. + Lifting, moving, and loading over 50 pounds. + Prolonged periods of walking. Greenville, Maine, Moosehead Lake, Rural Healthcare, New facility, Rural Health Care Position Security Officer- LeadLocation Req ID null