Security Officer - Festival Place Shopping Centre

Pay rate: £13.47 (Salaried £29,603.14 PA)

Hours: Full time - 42 hours on average per week

Shifts - 4 on 4 off days and nights 

Fixed Term 3 Month Contract 

Shift times - 0700-1900 + 1900-0700 - Paid Breaks

Mitie is looking for security officers who can deliver unprecedented
customer service whilst creating a safe shopping environment, free from
crime and the fear of crime for customers and colleagues. Working in a
Shopping Centre Environment no 2 days are the same.

About Festival Place:

Festival Place is a 1.1m sq ft shopping centre situated in the centre of
Basingstoke, just off the M3, housing over 140 big brand stores including
Next, Marks & Spencer, Apple, and H&M. It is home to over 20 mouth-watering eateries including BrewDog, Côte Brasserie, Las Iguanas, Ask
Italian, Pizza Express, Wagamama, Pret, Five Guys, and Nando's and a 10
screen Vue multiplex cinema. Festival Place provides you with a safe
shopping experience. We employ a number of overt security measures,
but also operate a number of unseen, covert security measures for your
protection. More info can be found here: https://www.festivalplace.co.uk/

Main duties:

To deliver industry leading customer service To deter violence, public order or ASB Offences  To conduct patrols of the Shopping Centre  Liaising between CCTV Operators and the Duty Management Team to support the reduction crime and stock loss for our retailers  Liaise with the store management teams and carrying out regular "Buddy" store visits to assist with Crime Prevention advice, identification of offenders and crime reporting  Work in collaboration with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in the Town Centre  To wear a Body Worn Camera to support in the reduction of crime and increase colleague and customer safety  To highlight and address and health and safety concerns  Testing of life safety systems as required  Attending fire alarm activations and assisting in evacuations in accordance with the Centre's emergency plans 

Benefits to working with Mitie include: 

Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP Services  Access to the MyFP App which offer local discounts to Festival Place employees  SIA Re-licencing programme  Comprehensive induction and training programme  Apprenticeship schemes  Progression and development opportunities  Free uniform supplied  Contracted hours  Annual Leave entitlement  Pension and Life Insurance schemes