Secure you next career move!

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE- No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

 

Hourly Rate £12.77  (SIA License required)

A WORLD OF REWARDS

Smart uniform provided and laundered

Free, healthy and high quality meals when on duty

Grow your Career !

Personal Development programmes designed to support you at every step of your career

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

Discounted dental and health cover

High street discounts: with Perks at Work

Free car park

Subsidised Taxi between 12am and 7am

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Guest Experience Day: 1 night stay with breakfast and dinner

Modern and inclusive Team Member’s areas

A Security Officer patrols, monitors, and observes security procedures to ensure a safe Guest and Member experience while investigating theft and managing instances of undesirable behaviour.

What will I be doing?

You will join the Security Team at the Hilton Bimringham Metropole as a Gatehouse Security officer. You will work mainly outside at the entrance of the hotel. As a Security Officer, you are responsible for monitoring and controlling staff entrances, patrolling on a regular basis, and managing undesirable behaviour to deliver a safe Guest and Member experience. A Security Officer will also be required to investigate theft and support evacuation procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

Monitor and control staff entrancesConduct regular searches of bags, etc. carried by members of staff and report discrepancies or violations immediatelyControl the Goods pass out procedure for any items purchased, loaned, or otherwise legitimately obtainedMaintain system that monitors contractors working in the hotel in accordance with company health and safety policiesResponsible for checking goods received out of hoursMaintain system that records the issue and receipt of departmental keysOperate, check and monitor the CCTV systemPatrol the hotel on a regular basis ensuring fire walks take place and are recordedEnsure safe passage of cash transfers within the hotelSupport evacuation of the hotel during fire alarm situationsMonitor suspicious packages and be aware of bomb and terror threat proceduresProvide secure storage for guest oversized itemsEnsure hotel facilities and function rooms remain secure and locked when not in useMaintain the Security Log Book and Incident ReportsInvestigate and report all allegations of theft, criminal damage and other incidentsManage undesirable behaviour in a professional manner, intervening and defusing potential altercationsLiaise with Police in the absence of Security Team LeaderReport any maintenance or hazard issues to the supervisor on dutyAdhere to all Health and Safety Regulations

What are we looking for?

A Security Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

High school graduate or aboveGood physical conditionAt least two (2) years of law enforcement experience either in a Security Bureau or military trainingMust be knowledgeable about fire procedures, disaster plan procedures, bomb threats and hotel evacuation proceduresShould be well-versed in local law/government regulationAbsolute discretion and confidentiality regarding sensitive informationSIA trained and licensedPositive attitudeGood communication skillsGood grooming standardsAbility to work under pressure, keeping calm in emergency situationsAbility to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience in customer service environmentFirst AidKnowledge of P.A.C.E.IT proficiency

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company