Security Officer 2 - South Mountain Restoration Center Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5027819) Apply  Security Officer 2 - South Mountain Restoration Center Salary $42,437.00 - $63,343.00 Annually Location Franklin County, PA Job Type Civil Service Permanent Full-Time Job Number CS-2025-30999-74720 Department Department of Human Services Division HS So Mtn Rstrtn Opening Date 08/04/2025 Closing Date 8/18/2025 11:59 PM Eastern Job Code 74720 Position Number 00101137 Union UGSOA - United Gov Security Off of America Bargaining Unit R2 Pay Group ST04 Bureau / Division Code 00210882 Bureau / Division South Mountain Restoration Center Worksite Address 10058 South Mountain Road City South Mountain, Pennsylvania Zip Code 17261 Contact Name Tawnyia McKenrick Contact Email tamckenric@pa.gov + Description + Benefits + Questions THE POSITION Are you a dedicated and reliable professional with a passion for helping others and working as a team? The Department of Human Services is seeking a dependable Security Officer 2 to join our dynamic security team. In this role, you will provide supervisory security work while overseeing security operations at the South Mountain Restoration Center. Apply today to open the next chapter in your career and make a meaningful impact in a supportive, team-oriented environment! DESCRIPTION OF WORK In this position, you will be responsible for ensuring the safety and security of people and property at the center by overseeing the training, guiding, and mentoring of lower-level security officers. Your duties will include managing the activities of residents, employees, and the public in line with established regulations. You will ensure the accurate and efficient operation of the agency's communication center. Other responsibilities include patrolling the facility grounds, buildings, and nearby roadways, either by vehicle or on foot, to maintain a safe environment for residents, staff, and visitors. Additionally, you will handle various communication tasks, including operating the switchboard and monitoring emergency systems such as fire alarms and county emergency notifications. You will also maintain the key control log, monitor security systems, and operate paging systems, base radios, and other related equipment. Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00101137) . Work Schedule and Additional Information: + Full-time employment, 40 hours per week + Work hours are 3:00 PM to 11:00 PM, with rotating days off. There is no unpaid lunch break for this position. + Telework: You will not have the option to telework in this position. + Salary: In some cases, the starting salary may be non-negotiable. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: + One year as a Security Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or + Any equivalent combination of experience or training which provides the knowledges, skills, and abilities required to provide supervisory security services. Special Requirement: + This position requires the possession of a valid Pennsylvania Motor Vehicle operator's license. Other Requirements: + You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency. + You must be able to perform essential job functions. Legal Requirements: + A conditional offer of employment will require a medical examination. + This position falls under the provisions of the Older Adult Protective Services Act. + Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance. How to Apply: + Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: + Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): + 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). + Your score is based on the detailed information you provide on your application and in response to the supplemental questions. + Your score is valid for this specific posting only. + You must provide complete and accurate information or: + your score may be lower than deserved. + you may be disqualified. + You may only apply/testoncefor this posting. + Your results will be provided via email. Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) ! See the total value of your benefits package by exploring ourbenefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box. *Eligibility rules apply. 01 Do you possess a valid driver's license which is not under suspension? + Yes + No 02 If you answered "Yes" to the previous question, please provide the issuing state and license number. If you answered "No" type N/A in the box. 03 Have you been employed by the Commonwealth of Pennsylvania as a Security Officer 1 for one or more years full-time? + Yes + No 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How many years of full-time experience in the protection of property and persons from theft, fire and other safety hazards, and maintaining required security through the enforcement of rules, regulations and laws do you possess? + 1 year or more + Less than 1 year + None 06 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 07 How much college coursework have you completed in police science, police administration, criminal justice, or in a similar discipline? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link. For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. + 30 credits or more + Less than 30 credits + None 08 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . + Yes 09 WORK BEHAVIOR 1 – CONDUCT INSPECTIONS OF BUILDINGS Conduct interior and exterior inspections of buildings; look for and report fire hazards, safety hazards, leaks in ceilings and water systems, vandalism, damage, and evidence of theft; conduct proper opening and closing procedures of buildings; submit work orders to have issues corrected; and perform searches on visitors, consumers, vehicles and room/unit services looking for contraband and hazardous items. Levels of Performance Select the "Level of Performance" which best describes your claim. + A. I have experience conducting interior and exterior inspections of buildings looking for and reporting hazards, leaks in ceilings and water systems, vandalism, damage, and evidence of theft. I have conducted proper building opening and closing procedures, submitted work orders, and performed searches on visitors, consumers, vehicles and room/unit services looking for contraband and hazardous items. + B. I have experience conducting interior and exterior inspections of buildings looking for and reporting hazards, leaks in ceilings and water systems, vandalism, damage, and evidence of theft. I have conducted proper building opening and closing procedures and submitted work orders. I have NOT performed searches on visitors, consumers, vehicles and room/unit services looking for contraband and hazardous items. + C. I have experience conducting foot or motor patrol of facilities checking exterior doors and surroundings. + D. I have NO experience related to this work behavior. 10 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The type(s) of inspections you completed. + The type(s) of searches you conducted. + The type(s) of safety/security violations you reported. 11 WORK BEHAVIOR 2 – WRITE INCIDENT REPORTS Write incident reports which includes a detailed narrative description of the nature of security violations/other incidents, and vehicle accident reports. Maintain logs signing visitors in and out, check ID badges, record names of employees on grounds after normal working hours, check on the status of employees by doing a door report through the door access system, log keys in and out, and log other incidences related to the security of the assigned areas. Complete daily shift patrol log detailing all actions taken during the shift. Levels of Performance Select the "Level of Performance" which best describes your claim. + A. I have experience writing incident reports including detailed narrative descriptions of security violations/other incidents and vehicle accident reports. I have experience maintaining visitor logs, logging keys, logging incidences, and completing a detailed daily shift patrol log. + B, I have experience writing incident reports, maintaining visitor logs, and completing daily shift patrol logs. + C. I have experience writing incident reports. + D. I have successfully completed college-level coursework related to report writing. + E. I have NO experience or training related to this work behavior. 12 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The type(s) of reports/logs you completed. + The nature of the security violation you reported. 13 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 14 WORK BEHAVIOR 3 – VERBAL COMMUNICATION Verbally communicate with staff, visitors, vendors, residents, etc.; answer the phone, transfer calls to appropriate office and give requested information to callers; assist and direct visitors to desired persons, offices, or buildings; announce code (fire alarms, medical emergency, etc.) over phones or intercom; report thefts, unauthorized leave, vandalism, etc. to police or appropriate personnel. Levels of Performance Select the "Level of Performance" which best describes your claim. + A. I have experience verbally communicating by answering calls; providing information to others; assisting and directing visitors; announcing codes (fire alarms, medical emergency, etc.) over phones or intercom; and reporting incidents or information to police or appropriate personnel. + B. I have experience verbally communicating by answering calls; providing information to others; assisting and directing visitors; and reporting incidents or information to police or appropriate personnel. I have NOT announced codes (fire alarms, medical emergency, etc.) over phones or intercom. + C. I have successfully completed college-level coursework related to speech or oral communication. + D. I have NO experience or training related to this work behavior. 15 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + With whom you communicated. + The actual duties you performed. 16 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours 17 WORK BEHAVIOR 4 – SUPERVISION Lead subordinate staff by completing monthly work schedules including call off/overtime work; assigning work; establishing priorities and timeframes for completion of work; providing guidance; identifying training needs and providing training to staff; approving leave; disciplining staff and recommending discipline for students; preparing employee performance evaluations; and participating in hiring/termination decisions. Levels of Performance Select the "Level of Performance" which best describes your claim. + A. I have experience supervising subordinate staff by completing monthly work schedules; assigning work; establishing priorities and timeframes for completion of work; providing guidance; identifying training needs and providing training to staff; approving leave; disciplining staff; preparing employee performance evaluations; and participating in hiring/termination decisions. + B. I have experience leading subordinate staff by completing monthly work schedules; assigning work; establishing priorities and timeframes for completion of work; providing guidance; and identifying training needs and providing training to staff. + C. I have successfully completed college-level coursework or formal training related to management, planning, or delegation. + D. I have NO experience or training related to this work behavior. 18 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. + The name(s) of the employer(s) where you gained this experience. + The actual lead work duties you performed. + Your level of responsibility. 19 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. + College/University + Course Title + Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website http://www.employment.pa.gov