**Position Overview** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Security Manager within PNC’s Technology organization, you will be based in Pittsburgh, PA; Cleveland, OH; Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. **Weekly time in one of the office locations listed is required** **PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position** Position Overview We are seeking an accomplished leader to oversee multiple critical functions within the Workforce Identity & Access Management (WIAM) Program. This role will provide strategic and operational leadership across controls, testing, centralized certification, program communications, process automation, and metrics & analytics. The IAM Program Leader will serve as the primary liaison with internal and external audit professionals, drive remediation of audit issues, and ensure alignment with enterprise risk and compliance standards. The successful candidate will combine strong leadership skills with deep knowledge of identity and access management, process improvement, and effective stakeholder engagement. Key Responsibilities • Strategic Leadership: Direct and manage multiple functional teams, including Audit Issue Identification and Remediation, Controls & Testing Coordination, Centralized User Access Certification, Program Communications, Process Automation, and Metrics & Analytics. • Audit & Risk Management: Serve as liaison to Internal Audit, Enterprise Testing Services (ETS), and external audit partners; coordinate audit inquiries, oversee evidence management, and drive remediation of identified issues. • Program Communications: Lead a communications resource responsible for developing and executing targeted communication plans related to program updates, new projects, and actions required by stakeholders. • Process Improvement & Automation: Lead a process improvement team focused on identifying automation opportunities, tracking efficiencies, and implementing tooling solutions that strengthen program operations. • Documentation & Training Resources: Oversee the creation and maintenance of internal SOPs, job aids, quick reference guides, and handouts to support consistency and knowledge sharing across the program. • Certification Oversight: Lead the certification team responsible for executing quarterly and annual user access certification and validation campaigns; ensure alignment with privileged access management requirements and regulatory expectations. • Metrics & Analytics: Direct a team of analytics professionals in developing, maintaining, and reporting metrics that monitor IAM program performance, drive accountability, and inform executive-level decision making. • Stakeholder Engagement: Communicate effectively and persuasively with all levels of leadership, ensuring clarity and transparency in reporting, risk discussions, and program updates. Qualifications Required: • Bachelor’s degree in information security, risk management, business, or related field; or equivalent experience. • Proven leadership experience managing diverse teams and functional areas within Identity & Access Management, Risk Management, or a related discipline. • Strong knowledge of Workforce Identity & Access Management (WIAM) concepts, user access certifications, privileged access management, and risks associated with IAM programs. • Excellent oral and written communication skills, with the ability to influence and engage at the executive level. • Superior organizational and time management skills, with experience balancing multiple priorities in a fast-paced environment. • Demonstrated ability to lead process improvement and automation initiatives. Preferred: • Familiarity with SharePoint Online, Confluence, and Jira. • Experience with program metrics development, dashboards, and executive reporting. • Prior experience working with internal/external audit partners and enterprise testing functions. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. **Job Description** + Manages a team that oversees the day-to-day operations and effectiveness of assigned security technology and programs. + Manages resources that enables security control effectiveness with a team and technology. + Monitors trends and continuously assesses staff/security system capabilities to meet business demands. + Leads in policy development, audit mitigation, and other tasks related to securing and maintaining the operational health of the infrastructure. Evaluates security systems, teams and processes to provide recommendations to maintain continuity and operational health. + Documents and revises procedures and playbooks for teams, processes and technology to provide a standard security practice and increase team effectiveness. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: + **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking. + **Live the Values** - Role models our values with transparency and courage. + **Enable Change** - Takes action to drive change and innovation that will transform our business. + **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making. + **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Access Control (AC), Building Architecture, Customer Solutions, Disaster Recovery Planning, Information Security, Network Security, Physical Security, Risk Assessments, Security Technologies **Competencies** Information Assurance, Information Security Audits, Information Security Management, Information Security Technologies, IT Environment, IT Standards, Procedures & Policies, Knowledge of Organization, Planning: Tactical, Strategic **Work Experience** Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** Bachelors **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Pay Transparency** Base Salary: $80,000.00 – $198,375.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. **Application Window** Generally, this opening is expected to be posted for two business days from 09/03/2025, although it may be longer with business discretion. **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.