- Report directly to Rooms Division Manager and work closely with HR and Finance on manpower and budgeting needs. - Plan, organize, and supervise day-to-day operations of the security department, ensuring all activities meet performance and safety standards. - Develop, implement, and update SOPs for security and crisis management in alignment with IHG and local regulations. - Lead and train security personnel, including senior team members, while maintaining discipline, loyalty, and compliance with policies. - Oversee emergency preparedness, including drills, fire safety, and first aid procedures. - Monitor surveillance systems (CCTV, fire panels, alarms) and ensure proper documentation and investigation of all incidents. - Coordinate with local authorities in crime, accident handling, and special event security planning. - Ensure high visibility of security staff in guest and public areas without compromising guest comfort. - Conduct risk assessments and safety audits of the property, including hazardous areas and guest room safety. - Promote a culture of safety and OH&S compliance, ensuring all team members follow occupational health and safety procedures. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.