Respond promptly to activated or failed alarm systems by traveling to client sites to assess and resolve issues.
Monitor fire and security systems remotely to ensure continuous protection and operational integrity.
Perform on-site diagnostics, maintenance, and minor repairs of alarm and monitoring equipment.
Communicate with clients to provide updates, support, and education on system functionality and safety protocols.
Coordinate with emergency services and internal teams during critical incidents.
Ensure compliance with safety regulations and company standards across all monitored locations.
Document service visits, system performance, and incident reports accurately and timely.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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