Directory Services Operations

Administer and secure Microsoft Active Directory environments across multiple domains and forests.Manage Azure Active Directory, including synchronization with on-prem AD, Conditional Access, and identity protection features.Support and enforce Group Policy Objects (GPOs), DNS, DHCP, and AD replication health.Troubleshoot and resolve authentication, access, and directory-related issues.

Security & Compliance

Implement and maintain security controls aligned to best practices and internal standards (e.g.Least Privilege, Tiering Models, Admin Boundaries).Manage privileged access using tools like Quest One/Privileged Management Suite, or similar.Participate in audits, respond to compliance requirements, and provide documentation as required.Monitor and report on directory service health, unauthorized changes, and security incidents.

Cloud & Hybrid Identity

Support Azure AD Connect, SSO, and federation services (e.g., Azure Application Proxy or third-party providers)Configure and maintain Conditional Access, Identity Protection, and Application Proxy.Work closely with cloud and security teams to enable secure access to cloud workloads and SaaS apps.Support Active Directory Cloud environments for various regions in AWS.

Project Delivery

Contribute to or lead Active Directory and IAM-related projects, including domain migrations, M&A integration, and automation efforts.Assist in deploying modern identity governance solutions and Zero Trust initiatives.Participate in cross-functional initiatives involving AD security, network segmentation, or endpoint hardening.

Operational Excellence

Maintain runbooks and operational documentation for AD tasks.Handle Remedy (or ITSM platform) request queues and incident resolution within SLA.Provide technical mentorship to junior staff and peer support across teams.