The Securities & Derivatives Associate Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. **Responsibilities:** + Support incoming claim functions including logging the request, investigating the client claim, reducing costs where possible, and initiating payments/journal entries + Handle outgoing claim functions including identifying client payment delays using reconciliation and product processor systems; investigate the root cause behind the delay; issue claims internally and externally; follow up until claim is paid / settled; and initiating journal entries + Manage his/her aging and claim portfolio + Maintain up to date and accurate audit trails for all claims + Be prepared for weekly aging sessions to ensure claims lifecycles are on track and being met + Meet or exceed departmental control and performance standards + Prepare, analyze, and respond to queries for business, client and ad hoc reports + Participate in client and business conference calls + Support data collection and reporting for the OCRM and relationship managers for client visits + Participate in individual and team initiative process improvementsIn addition, the successful candidate may participate in procedural documentation, account reconciliation, system testing, and may assist with training, escalations, and compliance functions. **Qualifications:** + BS/BA degree or equivalent work experience preferred + Excellent investigative and analytical skills + Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology + Strong communicator who is articulate and concise, written and verbal + Strong risk management and control mindset + Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources + Self-reliant, good problem solver, results oriented + Ability to establish and build trust with professionals throughout the business + Must be detail oriented, able to meet deadlines, and have the ability to work in a collaborative team environment + Excellent multi tasking skills with the ability to work in multiple systems and handle high email volumes **Education:** + Bachelor’s/University degree or equivalent experience ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Securities and Derivatives Processing ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Getzville New York United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $55,341.00 - $68,270.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ **Anticipated Posting Close Date:** Aug 15, 2025 ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._ _View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.