Job Title

Security Concierge

Job Description Summary

Join Cushman & Wakefield supporting a key client, in a front-of-house role that combines concierge service, security, and facilities support.


About the Role

As a Security Concierge, you will be the first point of contact for employees, visitors, and contractors, ensuring a welcoming, professional, and secure workplace environment.

Working closely with the Facilities Management team, you will support day-to-day operations, manage access control, and deliver a high standard of customer service.

Job Description

Key Responsibilities

Provide a warm and professional welcome to all employees and visitors

Manage visitor registrations, access control systems, and security passes

Handle phone enquiries and front desk operations

Support the Facilities team with reporting, emails, and administrative tasks

Coordinate contractor access and assist with onsite works

Assist with events, catering, and general workplace coordination

Maintain a safe, secure, and well-presented front-of-house environment

About You

Previous experience in concierge, reception, hospitality, or security roles

Strong customer service and communication skills

Professional presentation with a friendly and approachable manner

Ability to multitask and work in a fast-paced environment

High attention to detail and problem-solving skills

Skills & Requirements

Certificate II in Security Operations (preferred but not essential)

First Aid & CPR certification (desirable)

Experience with access control and visitor management systems

Proficiency in Microsoft Office and general admin systems

Why Join Us

Work with a global leader in real estate and facilities management

Be part of a supportive and high-performing team

Opportunity to grow within a corporate and client-facing environment

If you’re passionate about delivering exceptional service while maintaining a secure workplace, we’d love to hear from you.

 

 

 

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”