JOB TITLE: Security Analyst – IAM LOCATION: Santiago MODALITY: Hibrid GENERAL DESCRIPTION OR PURPOSE OF JOB: The Security Analyst – IAM role is responsible for supporting, configuring, and managing our Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions to ensure secure and efficient access to critical resources. The Security Analyst will be responsible for supporting, configuring, and managing our Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions to ensure secure and efficient access to critical resources. Your expertise will be vital in maintaining compliance with security policies and industry regulations, and your ability to collaborate with various teams will be essential for successful IAM initiatives. This role will collaborate with cross-functional teams to assess security requirements, develop strategies, and assist in designing solutions that align with industry’s best practices and regulatory compliance. The individual must be a motivated team player with a positive attitude, solid interpersonal skills and someone who can quickly take ownership within their area, and absolute attention to detail. The individual must be hands-on, work under minimal supervision and can work in a fast-paced environment. RESPONSIBILITIES / ESSENTIAL FUNCTIONS: + Implement and administer IAM solutions: Manage user provisioning/deprovisioning, access controls, authentication mechanisms, role changes, ensuring adherence to security policies and compliance requirements. + Monitor and analyze user activity: Track user access, investigate security incidents, and identify potential security risks or unauthorized access attempts. + Develop and enforce IAM policies: Maintain IAM policies, procedures, and best practices, ensuring compliance with industry standards and regulations. + Review and Auditing of authentication processes, developing workflows and documentation as well as managing MFA and SSO configurations. + Configure and manage PAM solution, including Delinea, to ensure secure, privileged access. + Develop and enforce policies for privileged account management. + Manage Delinea (EPM) policies to enforce the principle of least privilege. + Assist with audits and reviews: Familiar with PCI, NIST, and/or SOC audits and assessments. Perform periodic access reviews and security audits to identify and address vulnerabilities or violations. + Collaborate with cross-functional teams: Work with IT, security, and business stakeholders to improve IAM solutions, and integrations with other IT systems and applications. Offer support and training regarding IAM-related processes and tools, troubleshooting, and resolving access issues. + Stay updated on industry trends: Research and learn about the latest IAM technologies, threats, and regulations, continuously improving the organization's IAM processes. JOB REQUIREMENTS/SPECIFICATIONS: Experience IAM Tools and Technologies: Familiarity with various IAM tools is essential. This may include: + Active Directory + LDAP + SAML, OAuth, and OpenID + Single Sign-On (SSO) solutions + Cloud-based IAM services like Okta, Azure AD or AWS IAM Required: Education: + Bachelor's degree in Cybersecurity, Computer Science, Information Systems, or a related field. + CompTIA Security +, CISSP or other relevant certifications (CIS, CEH, or vendor-specific certifications such as Cisco or Microsoft) Experience: + Experience with specific IAM solutions like Okta, Delinea (PAM solutions), Microsoft Azure AD, or O365 applications. + Knowledge and Understanding of scripting languages (e.g., PowerShell, Python) for automation tasks. + Security certifications such as CompTIA Security+, Certified Identity and Access Manager (CIAM), Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM). + Experience with cloud IAM in IaaS, PaaS, and SaaS environments. Technical Skills: + Strong understanding of IAM principles, frameworks, and best practices. + Proficiency with IAM tools and technologies such as Active Directory, LDAP, SAML, Single Sign-On (SSO), and Multi-Factor Authentication (MFA). + Solid understanding of IT audit methodologies and compliance frameworks (e.g., GDPR, HIPAA, PCI-DSS). + Strong analytical, problem-solving, and troubleshooting skills. + Excellent communication and collaboration skills to work with diverse teams and stakeholders. Professional Skills: + Excellent customer service, collaboration, and presentation skills. + Strong analytical, problem-solving, and troubleshooting abilities. + Proficient in conducting research into system issues and products as required. + High level of self-motivation and attention to detail, with the ability to execute tasks in a high-pressure environment. + Excellent written, spoken, and interpersonal communication skills, with the capacity to influence and persuade. + Effective project management skills and ability to work collaboratively in a team environment. Standards & Regulations + Understanding of ITIL Service Management, Architecture Frameworks, and industry Security Frameworks related to IAM and Directory Services (ISO 27001, NIST, CIS), PCI, GDPR. Preferred: + Industry certification such as CISSP, CIAM, CIMP, CAP, CCSP + Experience working with identity platforms (Okta, AWS, Azure)