Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

 

Job Summary

As a Securities Services Operations Analyst, you will play a key role in supporting J.P. Morgan’s Depositary Services across EMEA. You will be responsible for overseeing daily activities, ensuring accurate and timely processing of deliverables, and maintaining high standards of control and compliance. This role requires strong attention to detail, effective workflow management, and the ability to adapt to evolving regulatory and client requirements.

Job ResponsibilitiesEnsure accurate and timely processing of all deliverables on Depositary Records, in accordance with procedures, policies, and checklists.Escalate unclear instructions or issues promptly to the appropriate party for clarification.Adhere to internal procedures and controls, ensuring the four-eyes principle is applied at all times.Investigate and respond to internal queries in a timely and accurate manner.Demonstrate thorough awareness and knowledge of financial markets.Actively participate in the creation and maintenance of procedures and process improvements.Contribute to the timely and accurate compilation of departmental KPIs.Support managers by engaging in internal projects and testing as required.Facilitate completion of regular and ad-hoc client, investor, and regulatory reporting requirements.Liaise with the OCM (internal control) team on issues requiring review.Required Qualifications, Capabilities, and Skills Minimum 6 years’ experience in the financial services industry, with at least 3 years in reconciliation, fund accounting, financial reporting, or financial statement audit.Experience preparing and/or reviewing financial statements/transactions and knowledge of transaction life cycle for hedge/mutual funds.Hands-on experience with daily BAU controls (reconciliations, exception handling, query resolution) in a deadline-driven environment.Proficient in maker-checker/four-eyes controls; diligent in maintaining control evidence and audit trails.Capable of identifying control gaps, raising issues, documenting actions, and following through to closure.Effective communication skills within the team and across upstream/downstream teams.Strong interpersonal skills and ability to collaborate within a team.Advanced Excel skills (lookups, pivots, basic formulas).Preferred Qualifications, Capabilities, and SkillsFamiliarity with BI/reporting tools.Experience as a Subject Matter Expert and process coach.Experience contributing to SOP/controls documentation and process standardization.Clear written and verbal communication; able to summarize complex findings for stakeholders.Team-oriented, with a client-centric approach and ability to collaborate across functions and locations.