Job Description Our customer is seeking an NetOps Specialist to sit at Camp Smith in Hawaii. This individual will be responsible for: -Monitor the infrastructure and network by responding appropriately to alerts and events. -Respond to incidents from triage through resolution, including escalations, where appropriate. -Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services. -Provide root cause analysis documentation in accordance with Government procedures. Provide data center support where appropriate. -Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. -Provide incident notification to Government representatives. Salary ranges from $80-81,500 based on experience We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Active U.S. DoD Secret Clearance CCNA or CCNP certification High school diploma and 5 years of overall IT experience 10+ years of professional IT experience, including advanced systems installation, operation, integration, and troubleshooting. Proven ability to maintain optimum IT system operations and oversee upgrades and new installations of IT systems and services. Experience coordinating with Cyber Security Specialists to ensure secure system design and implementation. Demonstrated expertise in performing Tier III upgrades and troubleshooting for networking systems, IT systems, and storage networking. Advanced knowledge of optimization and performance management for Internet Protocol (IP), DNS, DHCP, and routing protocols. Experience integrating enterprise, regional, and local IT systems, ensuring sustained network operations or overseeing recovery efforts. Be at customer site 5 days per week.