Close Date Location Royal Jubilee Hospital - Victoria, BC V8R 1J8 CA (Primary)
Work Area (FBA Only) RJH Multi-Site No Travel Requirement No travel required Shift Start Time/End Time 15:00-23:00, 23:00-07:00 Days Off Rotating Vacancy Type Temp FT Salary Range (Hourly Rate) $27.56 - $27.56 Paid FTE 1.00 Worked BI-WEEKLY HOURS 75.00 Planned Start Date Aug. 5 2025 Approximate End Date (For Temporary Assignments ONLY) Apr. 2 2027 Pending Return of Incumbent Yes CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) No Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Switchboard Operator is responsible for operating a switchboard computerized phone system to receive and direct calls and/or relay information using contact center technology, public address systems, and associated communication equipment across multiple acute care sites for all services provided by Island Health simultaneously and independently. This role involves monitoring various alarms and following established procedures during emergency situations.

QUALIFICATIONS:Education, Training And Experience

Grade 12 and one (1) year's recent related experience or an equivalent combination of education, training, and experience.

Skills And AbilitiesAbility to keyboard at 45 wpm.Ability to communicate effectively both verbally and in writing.Ability to deal with others effectively.Physical ability to perform the duties of position.Ability to organize work.Ability to operate related equipment. Link to Full Job Description https://jd.viha.ca/JD272.pdf Additional information for applicants Additional Clauses FBA: This temporary position may be extended or ended at the discretion of the hiring manager based on the departmental requirements. Requisition CA Facilities Subsector Affiliation/Union HEU