Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... As a Seasonal Tax Research Representative, you will provide professional, written tax research support to H&R Block's network of tax professionals via our internal chat systems. Using your expertise in tax law and exceptional research skills, you will deliver clear and accurate guidance on complex federal, state, and local tax questions. This role ensures our tax professionals have the information they need to prepare accurate and complete tax returns for clients. Day to you'll... + Provide timely and precise written responses to complex tax questions submitted by tax professionals through the online chat platform + Utilize tax research tools and internal knowledge bases to investigate and analyze federal, international, and state/local tax issues + Help troubleshoot and resolve tax-related scenarios encountered by field professionals while preparing individual, business, estate, and trust tax returns + Collaborate with team members and team leads to manage incoming chat volume and meet service level agreements + Maintain a high level of quality in all written communications, ensuring clarity, accuracy, and professionalism + Stay up-to-date on changes in tax law, regulations, and company policy through continuous learning and internal training What you'll bring to the team... + Associate’s degree in a related field or the equivalent through a combination of education and related work experience + 1 year minimum related work experience Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com (https://www.blockbenefits.com/public/welcome) . Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $18.41 - $27.64/Hr.