Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... Become an international tax specialist while working with U.S. taxpayers living in over 150 countries worldwide. By joining the expat team at H&R Block you have the opportunity to play an important role in this unique, specialized, fast-growing international tax practice with the world’s largest tax preparation company. As a representative of H&R Block Expat Tax Services, you are responsible for developing client relationships and providing high quality U.S. tax preparation, planning, and audit representation services to U.S. expat clients through a virtual tax platform. The role is a seasonal position (January through October) with year-round employment opportunities for associates who have success in their first year. Day to day, you’ll… + Conduct tax interviews and analyze international tax issues for the purpose of preparing complete and accurate tax returns for U.S. taxpayer clients based in a particular country or grouping of countries + Follow internal guidelines for review and referral of tax returns + Provide tax information and feedback to clients as it relates to tax preparation and refer any unresolved client concerns to management + Work with client service professional staff to finalize tax returns and provide instruction so client can either file tax returns electronically or mail in tax returns to the Internal Revenue Service or State Department of Revenue + Leverage internal resources to research unclear tax issues presented by clients in devoted country/countries + Attend robust paid training at the outset of the assignment and participate in ongoing continuing education offered by the company + Develop high-level knowledge of foreign tax and financial systems in devoted country/countries in order to enhance client experience + Read other business and tax publications as recommended by management + Assist in transitioning acquired clients to H&R Block brand + Develop or leverage prior global experience, education, or insights to build rapport and provide a well-rounded service to clients in devoted country/countries + Take initiative to seek new clients by asking current clients for referrals and actively develop and execute client acquisition plans + Perform other duties, as assigned What you'll bring to the team... + Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience + Ability to communicate tax and financial advice clearly and effectively with the public in a variety of situations including but not limited to public speaking engagements + Ability to learn quickly and ask questions + Previous customer service experience + Effective time management skills: the ability to handle multiple tasks, prioritize, and manage time effectively in a fast-paced environment + Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools + 1 year minimum related work experience + Excellent Oral, written, and interpersonal communication skills It would be even better if you also had... + Circular 230 credentials (Enrolled Agent, CPA, or Attorney) or willing to obtain within one year of employment + Foreign language skills + Prior experience preparing taxes for U.S. expatriates Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com (https://www.blockbenefits.com/public/welcome) . Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range $18.41 - $27.64/Hr.