The Seafood Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for leading the efficient, effective, safe, legal and profitable operations of the Seafood Department. He/She coordinates human relations for the Seafood Department and ensures execution of all company and department policies and procedures on a timely basis.
Key Responsibilities:
● When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
● Responsible for hiring, training and performance management of team members
● Responsible for communication of information distribution to entire department
● Responsible for maintaining positive atmosphere, spirit and morale within the department
● Demonstrate effective leadership skills by managing time and delegation
● Develop team members and future leaders utilizing available materials and systems
● Support and execute division concepts and programs
● Accountable for executing and meeting financial goals
● Responsible for identifying areas of opportunity throughout the store and within the department
● Ensure quality and consistent product availability and solutions to our guests
● Responsible for safeguarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
● Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
● Oversee that department systems and processes are utilized consistently and correctly
● Direct meetings with the department leadership team to effectively plan production and promotion goals
● Verifies team member schedules against business needs
● Coach and discipline team members as necessary in accordance with policy and procedures with support from Talent Management
● Verify all books and manuals are kept updated
● Oversee inventory process and reporting
● Oversee that Food Safety Procedures are adhered to
● Approve all purchase orders and maintain adequate levels
● Demonstrate good conflict management skills
● Perform other duties assigned by upper management
Key Requirements:
● Must be 18 years of age or older
● High School Diploma or equivalent
● The Seafood Manager is required to work the scheduled work shift as needed to meet the needs of the store guests and team members
● Ability to work and communicate with all levels of management and subordinates in a professional manner
● Ability to self-motivate, problem-solve and work with minimal supervision
● Ability to lift and carry items weighing up to 100 lbs.
● Ability to work within a freezer for up to 15 minutes
● Ability to work for periods of up to 8-10 hours in 50 degree temperatures. (controlled atmosphere for sanitation purposes)
● Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking
● Must possess technical skills to perform basic math and computer tasks (Word, Excel, Email).
● Ability to work at fast-paced, but efficient and controlled manner
● Must maintain Certified Food Safety Manager certification
● Must be flexible to work various hours/shifts, including weekends and holidays
● Must attend meetings, including out-of-town, requiring overnight stays
● Must be able to transfer to another store within the area
● Ability to function as a team member and get along with others
This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.