**The Role** **The Scrum Master** plays a meaningful role in delivering high-quality modern software as part of a cross-functional Agile Scrum Team. This role will be accountable for acting as a servant leader to the Scrum Team, acting to surface and resolve team-level sprint risks and roadblocks while facilitating Scrum ceremonies. This role will also act as a change agent, evangelizing the tents of Agile and Scrum across Global Functions Technology. **Responsibilities** + Act as a Change Agent with a passion for supporting teams to transform their behaviors toward an agile environment + Facilitate Scrum processes and events enabling team maturity + Leverageperformance data to drive outcomes and continuous improvement + Create an agile mindset with focus on agile value and principles leading with transparency, inspection, and adaptation resulting in delivery of high value increments which meet the Definition of Done + Enable teams through servant leadership skills to develop sprint goals, robust product backlogs, acceptance criteria, definitions of done / ready + Facilitate program level agile ceremonies to include dependency mapping, release planning and scope alignment across Product teams + Enable the removal of impediments to the Scrum Team’s progress + Facilitate communication and partnership inside and outside the team to include stakeholder engagement + Enables empirical product planning for a complex environment + Protect the team from distractions allowing for focus to meet sprint and program commitments + Promote self-organization and cross-functionality of the team coaching each role to enable high performance of the team + Leads, trains, and coaches the organization in its agile adoption **Qualifications** + Mindset consistent with Scrum core values: openness, courage, respect, focus and commitment + Demonstrated understanding of lean agile values and principles including the 3-5-3 structure of scrum + **8-12 years working in an agile environment as a development team member, Scrum Master or Product Owner** + **3+ years' experience in managing** **a** **gile & lean values and standards.** + **3+ years' experience in the Scrum Master or Agile Coach role of distributed Agile team, tech domain preferred** + Expert in facilitation, problem solving and influencing outcomes + Strong knowledge of best practices in value driven development (requirements management, prototyping, hypothesis driven development, usability testing). + Expert knowledge of agile tool suites including Atlassian, Agility Health Radar, MS Teams or similar agile management tooling  + Scrum Master and Agile Certifications **Preferred** **Qualifications** + Experience with large-scale enterprise agile transformation with knowledge of Scaled Agile Framework (SAFe) or other scaling frameworks + Strong knowledge of technical engineering best practices including test driven development, continuous integration, DevOps. **Education:** + Bachelor’s Degree or equivalent work experience ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Technology Project Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.