Position: Monday-Friday 8am-4:30pm

Location: Poughkeepsie 

Assumes responsibility for scheduling all procedures, outpatient testing and/or patient appointments to ensure accurate and efficient services are provided according to departmental policies and procedures, always maintaining HIPAA regulations and guidelines.

Have a working knowledge of AllScripts PM and EMR to process appointments efficiently. Coordinates all Cardiology clinical patient services according to department procedures. Maintains continuing knowledge of all department procedures to ensure scheduling and coordination of clinical procedures within the department and with other departments in the Medical Center are accomplished in an efficient manner. Receives new patient referral information and schedules physician exam (consult) in conjunction with testing and clinical procedures. Schedules procedure exams so they are correctly sequenced and coordinated with other departments involved.  Advise other appropriate units as needed. In scheduling patients, must obtain or verify patient name as on insurance card, date of birth, contact information, primary care physician, social security number and type of insurance for AllScripts registration. Responsible to manage individuals scheduling tasks received as well as tasks for appointment requests from our website and patient portal. Ensure accuracy on patient accounts when scheduling procedures and appointments. As appropriate, meets with patient directly to schedule appointments. Scheduling of patients appointments and special procedures utilizing AllScripts efficiently. Schedules all new consultations (referencing template) Schedule procedures and testing (cardiac catheterizations, ablations, peripherals, TEE’s, cardioversions, EP studies, device implants and generator changes) including processing laboratory orders, instruct patients on required preparation and communicate with nursing staff regarding medication instructions prior to procedure Schedule outpatient testing Initiate pre-authorization for all procedures and testing.  Follow up to insure authorization is obtained prior to scheduled procedure and/or testing appointment. Collects patient overlay at check out.  Physician orders for the patient are verified on the EMR work list. Schedules all follow up patients in AllScripts, consulting with physician as necessary.   Confirms appointment directly with patient at check out. Maintains the physician schedule on a daily basis.   Responsible to actively participate in the processing of incoming calls from patients, hospitals and referring physician offices. Integrates self into the department’s organizational structure and actively participates in department’s daily activities to insure timely delivery of appropriate and high quality services. Attends and actively participates in all in-services as required. Demonstrates willingness and flexibility to make changes to improve quality and efficiency in performance of job duties as observed by Supervisor. Assists or accepts additional/unusual assignments as requested by team members and/or office manager to insure quality patient care and timely delivery of service as observed by Supervisor. Completes assignments consistently despite fluctuating workloads without compromising quality of service.

JOB QUALIFICATIONS

Education: High School Graduate 

Experience: 1 year experience in medical secretary capacity; Microsoft Word and Excel Skills.

*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).