Description

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This position is the first point of contact for and will be responsible for answering, responding and directing incoming calls, emails and general inquiries from customers regarding fire sprinkler services, inspections and emergency repairs. This role will provide administrative support to office leadership while performing a wide range of administrative and clerical tasks to ensure efficient day-to-day operations. This position will create inspection renewals and coordinate annual and quarterly inspections with customers and inspectors. This position will input and maintain data in building reports, online backflow portals and our mail merge to provide current information and accurate customer contacts. This position will ensure inspectors have completed inspections and prepared proper paperwork to be processed for billing.

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Additional Skills & Qualifications

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Ability to manage multiple tasks, prioritize, and meet deadlines\nAbility to manage calendars and technician routes and inspection schedules\nMaintain and organize digital and paper files\nClear and professional verbal and written communication\nComfortable interacting with customers, field crew, & inspectors.\nProficiency in Microsoft Office (Word, Excel, Outlook)\nAbility to learn and use industry-specific software\nTyping and data entry accuracy\nAbility to work independently and handle interruptions\nMeet deadlines for customer submissions, scheduling and internal support \nAnticipate scheduling conflicts or documentation needs\nResolve minor issues without constant supervision\nFriendly and professional demeanor with customers and vendors\nWillingness to assist team members and resolve issues efficiently

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Experience Level

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Intermediate Level

Pay and Benefits

The pay range for this position is $19.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Charlotte,NC.

Application Deadline

This position is anticipated to close on Jul 30, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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