Professional Summary: The Scheduling Coordinator plays a crucial role in facilitating medical evaluations and ensuring an exceptional client experience. This position involves scheduling and coordinating appointments between clients, physicians, and examinees, while managing associated administrative tasks. The ideal candidate will have strong organizational skills, a customer-oriented mindset, and the ability to thrive in a fast-paced, multitasking environment. Key Responsibilities: + Schedule and coordinate appointments between clients, physicians, and examinees, ensuring compliance with client-specific requirements regarding provider specialties and locations. + Arrange all necessary ancillary services to facilitate the smooth execution of medical evaluations. + Utilize scheduling systems and tools proficiently to manage and update appointment information in real-time. + Communicate effectively with clients and medical providers through professional emails and phone calls, managing high volumes with accuracy and efficiency. + Respond to incoming inquiries and resolve scheduling conflicts promptly while maintaining excellent customer service standards. + Prioritize and process referrals in a timely manner to meet tight deadlines and organizational goals. + Operate in a multi-screen, multi-tasking environment to manage scheduling logistics seamlessly. + Ensure adherence to organizational policies and protocols, maintaining accuracy in data entry and record-keeping. Qualifications: + Proficiency in MS Office applications and scheduling systems, with 1-2 years of relevant experience. + Ability to type at least 40 words per minute with accuracy and speed. + Comfortable managing spurts of high-volume calls, handling up to 20 calls every few hours. + Strong written communication skills, with the capability to compose professional emails at high volume. + Experience in healthcare, or related fields, is highly preferred. + Proven ability to multitask, prioritize tasks, and work efficiently in a dynamic setting. + Experience working with multi-screen setups for enhanced productivity. + Prior experience in a dispatch role or similar scheduling position is advantageous. Pay and Benefits The pay range for this position is $19.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Federal Way,WA. Application Deadline This position is anticipated to close on Jun 20, 2025. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.