Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements
• Expert level troubleshooting and working experience on any one of Software Distribution tool (SCCM 2007 /SCCM 2012.)
• Excellent Knowledge on Windows OS and Ability to create SQL queries
• Proven knowledge on incident management, handling customer escalations and ability to handle complex issue on Release, OSD and Infrastructure.
• Flexible to work on 24X7 basis, Ability to write the process / ITSM Documents and KBs, Good knowledge on AD and different AD groups, infrastructure knowledge on the SWD tool.
• Ability to work on Package Distribution, Patch management and release management troubleshooting
• Effectively handle all the ITIL Process Especially Escalated Incident Management/Change Management and Problem Management
• Develop, standardize and implement Microsoft SCCM solutions
• Designing and Deploying medium to large scale SCCM environments (Single to multi-tier sites)
• Assess and Analyze current SCCM environment and provide migration/upgrade solution from SCCM 2007 to SCCM 2012/CB
• Prepare high level architecture solution for SCCM environment.
• Interacts with the Chief engineer to gain an understanding of the business environment, technical context and organizational strategic direction
• Perform product assessments and make recommendation
• Coordinates and collaborates with others in analysing collected requirements to ensure plans and identified solutions meet customer needs and expectations
• Understands and uses the appropriate tools to analyse, identify and resolve business and/or technical problems. Establishes and maintains security, integrity and business continuity controls and documents
• Provide integrated solution using the existing System Center Configuration Manager (SCCM) with 3rd party products.
• Superior knowledge and demonstrated technical proficiency in Microsoft Systems Center Configuration Manager (SCCM) 2007 and 2012/CB
• Must have knowledge and experience in Windows 2000 - 2012 Server & Windows XP/7/8/10
• Should be proficient in below Intune responsibilities
o User Management
o Application Creation and Deployment/Assignment
o Service Administration
o Mobile Application Management
o Device/Profile Management
o Conditional Access
o Company Resource Access
o Software Update Management
NOTICE FOR PUBLIC
At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative. Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment. Kindly verify job offers through the official Lenovo careers page or contact IndiaTA@lenovo.com. Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.