Management Level

Senior Manager

Job Description & Summary

At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.

In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Craft and convey clear, impactful and engaging messages that tell a holistic story.Apply systems thinking to identify underlying problems and/or opportunities.Validate outcomes with clients, share alternative perspectives, and act on client feedback.Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.Deepen and evolve your expertise with a focus on staying relevant.Initiate open and honest coaching conversations at all levels.Make difficult decisions and take action to resolve issues hindering team effectiveness.Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future. 

 
 

You will become part of a dynamic and diverse team that blends human ingenuity, deep expertise, and cutting-edge technology. At SATIC, our inclusive workforce brings together forward-thinking perspectives and advanced tools to go beyond conventional solutions. Together, we are redefining service delivery by integrating the right mix of skills, capabilities, and technologies—anchored in quality and innovation. 

 

Position Overview: 

As a Senior Manager in HR Transformation / Operating Model Consulting, you will lead organization-wide initiatives aimed at improving HR processes, implementing HRIS systems, developing operating models, refining organizational design, and enhancing service delivery. You will establish the strategic direction for transformation efforts and collaborate closely with executive leadership to align HR capabilities with business goals. 

 

Requirements: 

Qualifications / Certifications: 

Bachelor’s degree in Human Resources, Business Administration, or a closely related field 

Master’s degree (advantageous) 

Experience & Skills: 

Extensive experience in leading large-scale HR projects and initiatives. 

Strong strategic thinking and change management expertise. 

Outstanding leadership, communication, and negotiation skills. 

Experience in leading global HR transformations. 

Ability to develop and execute transformation strategies across complex organizations. 

Strong decision-making capabilities and business acumen. 

Proficiency in building and maintaining relationships with senior stakeholders. 

Knowledge of advanced HRIS systems and integrations such as Workday, SuccessFactors, Oracle, ServiceNow (advantageous) 

 

Responsibilities: 

Develop and drive strategic HR transformation initiatives that align with organizational goals and enhance HR service delivery for our clients. 

Design and implement complex operating models and organization structures, driving change management efforts. 

Serve as a key advisor to senior executives on HR strategy and operational improvements. 

Lead cross-functional project teams, fostering collaboration and ensuring project success. 

Develop and maintain strong relationships with key stakeholders, facilitating communication, buy-in, and alignment. 

Mentor and support team members, providing guidance and developing their skills and capabilities. 

Ensure projects are managed following due process including administering the internal risk, budget and finance components of the engagement 

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Job Posting End Date

October 7, 2025