Package Description

Joining Serco Italy’s amazing team offers:

Competitive Salary Great career opportunities Corporate Benefits PackageInternational environmentPossible hybrid work

 

Job Introduction

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.

 

We’re looking for a Satellite and Ground Segment Engineer, to reinforce the team in our Italy office!

We look forward to meeting you! 

The position is framed within the Serco Copernicus Services, unit responsible for supporting all Copernicus Sentinels missions in erogating operations, maintenance and coordination services.
We are looking for a Junior Copernicus Ground Segment Engineer. You will be involved in activities required to ensure the proper orchestration of Operations and I&V activities across the services contributing to Copernicus Ground Segment operations and engineering.

Main Responsibilities

As Satellite and Ground Segment Engineer you will be responsible for:

Support the Operations Performance Monitoring of the ground segment data flow:

End-to-end monitoring, analysis, and reporting to ensure that CSC Services behaviour aligns with expected outcomes.Monitoring the overall data flow to ensure completeness and timeliness for data acquisition, production, dissemination, and archival.Identifying deviations from expected performance and reporting findings.

Support the Anomaly and Maintenance Management:

Processing and managing anomaly and maintenance reports. Coordinating with involved entities and following up until resolution.Using ticketing systems for issue management. 

Collaborate in I&V activities:

Support end-to-end system integration: integration of multiple systems and validation tests.Identify and resolve integration issues: Monitor the integration process, identifying and addressing any issues that arise.Maintain detailed documentation of the integration process, including workflows, tools, and techniques used.Collaborate with technical teams: Work closely with development and operations teams to ensure smooth integration and timely validationReports Preparation: Preparing reports on a weekly and quarterly basis.Meeting Attendance: Attending and organize meetings such as progress meetings, Anomaly Review Boards (ARB) and coordination boards, ensuring alignment with decision-making processes.On-Call: Participating in on-call shifts during Extended Working Hours (EWH). Successful Candidate

Your skills:

 Attitude in perform routine tasks, like systems monitoring and reporting: Ability to track, analyze, and report systems performance trends.Strong problem-solving and analytical skills, with the ability to interpret and respond to complex mission data.Experience with tools for issue and anomaly processing and tracking.Ability to work in a teamWriting Technical Documentation, like operational procedures, anomaly reports, progress reports.English Level B2 (Upper-Intermediate), written and spoken.

Knowledge and experience:

Knowledge of EO data ground segment. Experience working on aerospace projects, ideally involving Earth Observation (EO) systems or satellite missions.Familiarity in monitoring and reporting mission performance trends, data analysis, and the ability to derive actionable insights from complex datasets and technical documentation.Familiarity in incident and anomaly management processes and workflows within mission-critical environments.Familiarity in I&V processes.Bachelor’s or Master’s degree in Aerospace Engineering, IT, Computer Science, or a related field.

Other skills:

Grafana: Experience with Grafana for monitoring, including using dashboards and leveraging various features for performance monitoring.Familiarity with OData, STAC APIs and with SQL databases.Strong communication and mediation skills.Familiarity with ITIL and Agile methodologies for service management and project execution. About the Company

Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | Europe.

Women in Aerospace
We prioritize Diversity and Inclusion, actively supporting initiatives such as Women in Aerospace Europe, which champions opportunities, development, and visibility for women in the Aerospace sector.

For more information : Women in Aerospace Europe / Supporting women in STEM 

We are diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.

We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team

Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Please contact the recruitment team if needed

Data Protection:

For more information on how the personal data is processed, please see the link Data Protection policy here. 

 

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