**Sara Specialist** The SARA Specialist supports the catalog governance, pricing quality, and operational health of the commercial systems across the LATAM region. This role ensures compliance, enables process improvements, and fosters stakeholder alignment while driving simplification and automation to maintain system quality and efficiency. **Your role:** + Responsible for catalog governance — building and maintaining bundles, default inclusions/exclusions, validations, and ensuring pricing accuracy. + Conducts quality checks and manages pricing logic, including extended warranties, price exceptions, and discounting formulas to prevent defects. + Assists in maintaining compliance by enforcing documentation standards and audit trails. + Leads change requests with Modality teams, Business Managers, Marketing, Finance/Legal, and Quote & Customer Order, negotiating scope, timelines, and risks; maps non-standard processes for potential inclusion in scope. + Drives adoption and enablement through quarterly trainings, onboarding sessions, and creation of quick-reference guides and user manuals. + Manages operations and system health via dashboards, troubleshooting, VOC surveys, and monthly leadership reporting. + Performs data analysis to identify quote patterns, rework drivers, and bottlenecks; proposes corrective actions and measures their impact. + Supports collection of story points and requirements for development, quality assessment of new releases, and updates user documentation as needed. + Assists in the selection and onboarding of interns, fostering continuous learning and team development. + Participates in quality validation support to maintain system integrity and standards. + Contributes to simplification and automation of internal tasks, promoting leaner processes that benefit the entire LATAM region. **You're the right fit if:** + You have acquired experience in catalog governance, pricing management, or supply chain, including work with Sofon, Conga, Salesforce, and SharePoint. + You hold a bachelor’s degree in engineering (or a related technical or business field). + Your skills include Excel, Power BI (intermediate), Power Automate, EDMR/Epal, System Quality Assessment, Microsoft Office, Canva, and data analysis. + You are customer-focused, structured in problem-solving, proactive, and skilled in executive communication. + Intermediate English and/or Spanish **How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an Office Role. **About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose.