**Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** As a Package Consultant: SAP SCM SD, you will be responsible for implementing and configuring SAP Supply Chain Management (SCM) and Sales and Distribution (SD) modules for clients. You will focus on ensuring the successful delivery of SAP SCM SD projects, providing expert consulting services, and guiding clients through the implementation process. Your primary responsibilities will include: • Design and Configure Solutions: Design and configure SAP SCM SD solutions to meet clients' business requirements, working closely with them to understand their needs and preferences. • Deliver Expert Consulting Services: Provide expert consulting services to clients, ensuring the successful delivery of SAP SCM SD projects and guiding them through the implementation process. • Provide Training and Support: Provide training and support to clients to ensure a smooth transition to the new SAP SCM SD solutions, addressing any questions or concerns they may have. • Collaborate with Clients: Work closely with clients to understand their business requirements, identify opportunities for improvement, and develop effective solutions. • Ensure Successful Project Delivery: Oversee the delivery of SAP SCM SD projects, ensuring they are completed on time, within budget, and to the required quality standards. **Required technical and professional expertise** * Acceptance, Validation, Prioritization, Implementation and Documentation of Service Request * Acceptance, Risk Analysis, Realization, Review of Change Requests * Acceptance, Diagnosis, Escalation, Troubleshooting (incl. in customizing), coordination of solution and documentation of Incident Requests * Release Planning, Test and Implementation * Customizing and documentation of SAP modules/ SAP transactions * Monitoring of Application Operation (IDOC, Job failures) * Documentation and Knowledge Management (maintenance of operation manual, how-to, procedures, knowledge records) * Debugging for AMS/ Consultant **Preferred technical and professional experience** * Relevant working experience in any of the mentioned SAP modules. SAP AMS 2nd/3rd Level or SAP consultant, 3-5 years for Senior * Job Scheduling in SAP or external tool * SAP transport management (Solman or any relevant) * Data aggregation (SQVI) * LSMW * ITIL Foundation * Good communication and collaboration, client facing * Proactive, self-starter Nice to have: * German B2/C1 * ABAB knowledge (SAP Script, SAP Smart Forms, Adobe Forms, SAP Fiori) * Experience with month/year end closing process in different modules Team Lead: · First point of contact for client queries and escalations · Very good communication, client facing · Organize team availability o Early and late shift (7-17 CET) o Vacation o Define schedule for queue watchers/ dispatchers o Define schedule for daily system monitoring o Daily Standup · Provide Feedback/ manage team performance IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.