**Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** This role focuses on support and maintenance activities, primarily handling tickets and user requests related to Production Planning and Quality Management within SAP S/4HANA. The consultant will troubleshoot issues, apply functional fixes, and collaborate with cross‑functional teams to ensure efficient system operation. Key Responsibilities: • Provide functional support for SAP PP and QM in an S/4HANA environment. • Handle and resolve tickets, incidents, and user requests in a timely manner. • Troubleshoot issues, perform root-cause analysis, and implement corrective actions. • Execute configuration adjustments when required. • Collaborate with integration teams (MM, SD, FICO, PM, interfaces) to resolve cross-module issues. • Support testing cycles, documentation updates, and small enhancements. • Maintain clear functional documentation and user guides. **Required technical and professional expertise** * Minimum 7 - 10 years of experience as a SAP PP/QM Consultant, with a strong focus on SAP S/4HANA. * Proficiency in configuring and customizing SAP PP/QM module settings within the SAP S/4HANA environment. * In- depth knowledge of SAP S/4HANA technology and its integration with the SAP PP/QM module. * Experience with end - to- end SAP implementation projects, from requirements analysis to support. * Strong problem - solving skills and the ability to diagnose and resolve technical issues. * Excellent communication and interpersonal skills for effective collaboration with clients, team members, and stakeholders. * SAP PP/QM SAP S/4HANA certification is a plus. * Experience in process optimization, data migration, and system performance enhancement. * Working experience in Agile methodology preferably on Scrum Framework. **Preferred technical and professional experience** * Domain expertise in Production Planning. * Should be able to understand the template design and identify the gaps for rollout related to country / region specific requirements. * Must have experience on especially in SAP PP domain processes. * Must have good knowledge in Production Planning areas such as Demand management, Classical MRP and MRP live. * Must have good knowledge in Production order management using Discrete Manufacturing. * Experience in Enhancements using User - Exits / BAPIs. * Experience in Interfaces with SAP and Non - SAP systems and ALE/IDOCs / API’s. * Good Integration knowledge with other SAP Modules such as MM, SD, FICO and PM. * Strong client - facing experience * In depth knowledge on PP master data like Bill of materials, Work centers, Routings, Production versions. * Should have thorough knowledge on Production - Master Data, Planning Scenarios, Demand * Management, MRP, Shop floor Control, Special process such as Subcontracting, Engg. * Change Mgmt., Batch management. * In depth knowledge on QM master data like Master inspection characteristics, catalogues and code groups, inspection plan. * Ability to configure, manage master data changes, end - to- end process flow. * Ability to design FS, End User Training Document. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.