Act as a technical expert for SAP Integrated Business Planning (IBP) Demand Planning and Sales & Operations Planning, ensuring stable, performant, and reliable planning operations in a time-series-based planning environment.

The role is responsible for the technical design, configuration, operation, and support of SAP IBP Demand Planning and S&OP solutions, including advanced troubleshooting, performance optimization, and lifecycle management.

The function provides L1/L2/L3 technical support for global Demand Planning and S&OP users, safeguards data quality and system stability, and ensures reliable monthly S&OP cycles, including scenario management, heuristic and optimizer-supported planning.

Through proactive monitoring, continuous improvement, and structured enhancement handling, the role contributes directly to planning stability, forecast reliability, and executive decision confidence, in close integration with SAP S/4HANA and the global SCM target architecture.

Goal of function:

Ensure the stable and accurate operation of SAP IBP Demand Planning solutions by providing high-quality technical support, reliable enhancements, and consistent demand planning functionalities.

Career Path

 Please specify from Senior level on:

 No allocation because below Senior level        Expert career   Project Management career     Line Management career

Tasks*

1) Main tasks:

Solution Design

Design, build, and configure SAP IBP Demand Planning and S&OP solutions in a time-series-based planning environmentAct as technical solution Expert for IBP Demand Planning & S&OPTranslate business requirements into robust technical IBP solutions, including planning areas, planning levels, key figures, time profiles, planning methods etc.Ensure alignment of IBP Demand & S&OP solutions with global SCM processes and the SAP S/4HANA target architectureAssess technical feasibility, system impacts, and performance implications of enhancement requests

User/System Support

Provide L1 / L2 / L3 technical support for SAP IBP Demand Planning and S&OP to the global SCM communityAnalyze and resolve issues related to:Forecast calculation and demand time seriesS&OP planning runs, scenarios, and versionsOptimizer and heuristic results in the S&OP contextRealize Enhancement Requests with an end-to-end mindset, including:Solution proposal and technical designSolution build and configurationTUT / FUT executionUAT support, training activities, and hypercare

Advanced configuration of:IBP key figures and calculation logicPlanning operators and methods (forecast, S&OP heuristics, optimizer)Attributes, planning levels, and planning views

Performance, Stability & Monitoring

Monitor, analyze, and optimize IBP Demand Planning and S&OP performance, including:Planning run performanceOptimizer runtimeData volume and calculation complexityProactively identify stability, data quality, and performance risks and drive corrective actionsPerform root cause analysis for recurring incidents and implement sustainable stabilization measures

Technical Data & Master Data

Support integration to SAP S/4 HANA and non-SAP ERP via CI/DS, CI and RTIEnsure data consistency and data quality across IBP, SAP S/4HANA and all connected Planning SystemsAnalyze master data and transactional data issues impacting planning results

Release- & Lifecycle-Management

Assess SAP IBP releases, identify impacts, and plan adoption of new functionalitiesSupport regression testing, release readiness, and post-release stabilization

2) Secondary tasks:

Support integration and handover of Demand Planning and S&OP results to SAP S/4HANASupport testing, go-live, and Hypercare phases during projectsCollaborate with ITS SMEs, business SMEs, and Global Process Owners to implement enhancements, support releases, and stabilize planning functionalities.Create/maintain System documentation and knowledge base articles.

3) Miscellaneous tasks:

Support crisis or high-priority incidents impacting forecasts, S&OP cycles, or system availability Support analytics and reporting initiatives (Power BI dashboards, KPI automation).

                  

Qualifications, experience, know-how and skills critical for success*

1) Required training and education:

University degree (bachelor) in informatics / economics / business informatics / egingeering. Advanced Degree desirable.

2) Required professional experience (in years):

3-5 years of experience in Demand Planning roles.Solid Experience in Demand Planning roles is a big plus3–5 years hands‑on experience with SAP S/4HANA, SAP IBP, or APO.Experience working in global supply chain or GBS/CoE environments.

3) Important personal qualities:

Strong analytical mindset with advanced quantitative skills.Ability to interpret complex data and translate into actionable insights.Excellent stakeholder management and communication skills.High level of accuracy, attention to detail, and process discipline.

4) Other specialized knowledge:

a) Technical knowledge

 Deep technical expertise in SAP IBP, with strong focus on Demand Planning and S&OP, including advanced configuration and optimization in a complex supply network.Proven experience across multiple SAP IBP modules such as Resonse and SupplySound technical understanding of System Integration into SAP S/4HANA

b) IT skills

SAP IBPSAP S4/Hana is a plusAdvanced Excel skills

dc Product knowledge