**The Master Data Governance & Quality Analyst is responsible for establishing, enforcing, and continuously improving data governance standards and data quality controls across enterprise systems (e.g., SAP S/4HANA and downstream platforms).** **Goal of function:** **1) Main tasks:** **1. Data Governance Framework & Policies** **Support definition and implementation of:** **Data governance policies** **Data standards** **Naming conventions** **Data ownership and stewardship models** **Ensure data domains (e.g., Customer, Vendor, Material, Finance) have:** **Defined owners** **Clear business rules** **Approval workflows** **Enforce governance processes for:** **Data creation** **Data change** **Data deactivation** **Support implementation and ongoing maintenance of information governance tooling (e.g., Collibra or similar platforms), including:** **Business glossaries and data definitions** **Data domain, ownership, and stewardship metadata** **Data policies, standards, and rule documentation** **Lineage, classification, and critical data element (CDE) attributes (where applicable)** **2. Data Quality Management** **Define and maintain data quality rules (accuracy, completeness, validity, timeliness).** **Perform regular:** **Data profiling** **Data validation** **Reconciliation checks** **Identify:** **Data defects** **Root causes** **Process gaps** **Drive corrective and preventive actions with IT and business teams.** **3. Monitoring & Reporting** **Develop and maintain data quality dashboards and KPIs.** **Publish and maintain governance and data quality metrics, definitions, and ownership information within information governance platforms for leadership visibility and audit readiness.** **Report on:** **Data quality trends** **Compliance with standards** **High-risk data issues** **Provide insights to leadership on:** **Data risks** **Improvement opportunities** **4. Stakeholder Engagement** **Internal:** **Business Data Owners** **Data Stewards** **SAP COE / IT** **Analytics & Reporting teams** **Risk, Audit, and Compliance teams** **Responsibilities:** **Act as a trusted advisor on data quality and governance.** **Facilitate governance forums and working groups.** **Educate stakeholders on:** **Data standards** **Roles and responsibilities** **Best practices** **Support and enable Data Owners and Data Stewards in using information governance tools by defining standards, templates, and usage guidelines.** **5. Process & Control Integration** **Embed data governance into:** **Business processes** **System workflows** **Change management** **Ensure data controls align with:** **SOX** **GDPR** **Regulatory requirements** **Support audits and regulatory reviews related to data.** **6. Continuous Improvement** **Identify opportunities to:** **Automate data quality checks** **Reduce manual data corrections** **Improve data lifecycle management** **Support:** **Master Data Governance (MDG) initiatives** **Data transformation programs** **S/4HANA or ERP modernization efforts** **Contribute to the evolution and adoption of information governance tooling capabilities in collaboration with Data Leads, IT, and tool vendors.** **2) Stakeholder Engagement** **SAP Service Lead** **SAP Data Lead (future-state)** **SAP Functional Leads** **Business Process Owners** **GBS Operations teams** **Data Lead / Governance Lead** **AMS Partners** **System Integrators** **Data tool vendors (if applicable)** **Responsibilities:** **Act as primary point of contact for data issues** **Communicate data risks and impacts to business** **Provide data quality and performance reporting** **Key Performance Indicators** **Service availability and reliability** **Service Quality & performance** **Operational Excellence** + Risk & compliance **Qualifications and experience** **1) Required training and education:** **Bachelor’s or Master’s degree in Computer Science, Information Technology, Data Management or a related field.** **2) Required professional experience (in years):** **15+ years in SAP Master data management, specifically in S/4HANA implementation or support.** **Proven experience in SAP domains: Material Master, Business Partner (Customer/Vendor), or Finance** **3) Important personal qualities:** **Strong stewardship mindset:** **Acts as a custodian of enterprise data, ensuring accuracy, consistency, and adherence to governance standards.** **Analytical and detail-oriented: Demonstrates** **high rigor in defining, validating, and monitoring data quality rules, metrics, and controls.** **Structured and methodical: Applies** **disciplined approaches to data profiling, issue analysis, root cause identification, and documentation.** **Influence without authority:** **Effectively guides data owners, stewards, and stakeholders toward governance compliance through expertise and collaboration.** **Clear and precise communicator:** **Translates complex data concepts, rules, and quality findings into clear, actionable guidance for business and technical audiences.** **Policy- and control-conscious:** **Understands regulatory, audit, and compliance expectations and embeds them into governance practices and artifacts.** **Collaborative and facilitative: Works** **constructively across business, IT, and analytics teams to align definitions, standards, and quality outcomes.** **Tool- and process-oriented: Values** **structured use of governance and data quality tools and processes to ensure transparency and repeatability.** **Continuous improvement mindset: Proactively** **identifies opportunities to strengthen governance frameworks, data quality controls, and lifecycle management.** **Professional persistence:** **Demonstrates patience and consistency in enforcing standards and driving adoption in complex, matrixed environments.** **4) Other specialized knowledge:** **c) IT skills** **Strong hands-on experience in SAP Master data Management configuration, Business Partner (BP) setup, and Data Replication Framework (DRF).** **Experience with SAP Information Steward, SAP Data Services, or similar data profiling tools.** **Knowledge of SAP modules (MM, SD, FICO) and how master data impacts end-to-end business processes.Experience with Business Rules Framework Plus (BRF+) and workflow modelling.** **Hands-on experience with information governance or metadata management platforms (e.g., Collibra, Alation, Microsoft Purview, or similar).** **Excellent analytical and problem-solving abilities, with high attention to detail, Effective communication skills for interacting with business stakeholders and technical teams, Ability to manage multiple tasks, tickets, and priorities in a fast-paced AMS environment and experience documenting data policies, functional specifications, and data dictionaries.** **d) Product knowledge** **Core SAP & Technical Skills** **Strong expertise in SAP S/4HANA Run Operations** **Solid understanding of:** **SAP Finance (FI/CO)** **SAP Logistics (MM, SD, PP, WM/EWM)** **SAP Basis & Technical Operations** **SAP Fiori, Authorizations, Interfaces** **Familiarity with SAP Solution Manager, Focused Run, ChaRM** **Understanding of SAP integrations (CPI, PI/PO, third-party systems)** **SAP Products** **SAP S/4HANA** **SAP BW/4HANA / SAC** **SAP Solution Manager / Focused Run** **SAP Fiori & UI5** **SAP CPI / PI-PO** **Supporting Platforms** **ITSM tools (ServiceNow preferred)** **Monitoring tools (SAP ALM, APM, AIOps)** **Cloud platforms (AWS / Azure / GCP – SAP workloads)** **5 ) Special personal requirements:** **Travel upto 20% can be expected** **Ability to support CET timezone (End state will include US as well, need to revisit this at a later time)**