Provide day-to-day support for SAP Business One users, ensuring smooth system operation. Troubleshoot, diagnose, and resolve issues related to SAP Business One applications, including errors, system failures, and performance issues. Monitor system performance and perform regular health checks to ensure optimal functionality. Collaborate with business stakeholders to identify system improvements and enhancements. Conduct root cause analysis and collaborate with internal teams for long-term solutions. Proven experience supporting and managing SAP Business One, including understanding key modules like Finance, Inventory, Sales, Purchasing, etc. Experience with SQL and database management related to SAP Business One. Strong problem-solving skills with a keen attention to detail.