+ Provide day-to-day support for SAP Business One users, ensuring smooth system operation. + Troubleshoot, diagnose, and resolve issues related to SAP Business One applications, including errors, system failures, and performance issues. + Monitor system performance and perform regular health checks to ensure optimal functionality. + Collaborate with business stakeholders to identify system improvements and enhancements. + Conduct root cause analysis and collaborate with internal teams for long-term solutions. + Proven experience supporting and managing SAP Business One, including understanding key modules like Finance, Inventory, Sales, Purchasing, etc. + Experience with SQL and database management related to SAP Business One. + Strong problem-solving skills with a keen attention to detail.