The Sanctions Screening HUB is a specialized unit providing sanctions control services. Established in Olsztyn in June 2015, the HUB now supports most countries in Europe, the Middle East, and Africa. We are committed to delivering the highest quality services with timely performance, ensuring all operational activities adhere to the Global Sanctions Policy. We also prioritize a comfortable work environment where each team member can focus on individual development. **Sanctions Screening Manager** is a senior-level role responsible for effectively managing teams in operational tasks, applying in-depth sanctions knowledge to covered processes, and contributing to the development of innovative techniques and processes for Sanctions Screening operations. Please note this is a fixed term position. **Responsibilities:** + Oversee the sanctions investigations process for the RFI EMEA (Request Further Information) Team. This includes managing controls, distributing work effectively, and allocating team capacity appropriately + Manage the team's workload to ensure we meet both policy requirements and business needs + Set clear performance expectations for the team, provide regular feedback, conduct performance reviews, and address any performance concerns promptly + Track the team's progress, identify key trends in our operations, and report on key performance indicators (KPIs) to relevant stakeholders + Continuously observe and analyze operational trends within Sanctions Screening Hub (SSH) and propose solutions to improve process efficiency and overall quality + Collaborate with ICRM (Independent Compliance Risk Management), technology, and client operations teams to develop and test innovative solutions + Propose and implement solutions that boost operational efficiency, improve the client experience, and reduce overtime + Ensure that all requirements are clearly defined, and that business and client needs are fully met throughout the development process + Proactively assess risk in all business decisions, demonstrating a strong commitment to protecting Citigroup's reputation, clients, and assets. This includes driving compliance with all applicable laws, rules, and regulations, adhering to company policy, exercising sound ethical judgment, and escalating, managing, and reporting control issues with transparency + Provide sanctions-related support to various businesses both within and outside the Sanctions Screening Hub **Qualifications:** + 4-6 years of experience in a related role to Sanctions Screening and management + Effective verbal and written skills (C1 English level and above) + Effective communication skills + Ability to work under time pressure + Strong analytical skills, data analysis + Organizational skills, ability to solve problems + Intermediate to high knowledge of excel (macro, power query, data analysis, data visualization) and presentation preparation **Education:** + Bachelor’s/University degree or equivalent experience + Sanctions certifications (CSS, CGSS, ICA, etc.) are welcome **What we offer:** + Great social benefits (such as: Multisport Card, Private Medical Care Program, Pension Plan Contribution (PPE Program), Life Insurance Program, Special offers and discounts for employees) + Hybrid model of work ( three days in the office in Olsztyn and two days remotely per week ) + Employee Assistance Program + Paid Parental Leave Program (maternity and paternity leave) + Holidays Allowance + A discretional annual performance related bonus + Work in an international environment allowing broad business knowledge and practical use of English + Possibility to develop soft skills for public appearances within the official Citi Toastmasters club + Learning opportunities that are far from typical - internal and external training sessions, on-the-job trainings, free access to Udemy and other popular online training platforms, webinars, mentoring programs, business certificates well-known in the financial industry + A chance to make a difference with various affinity networks and charity initiatives ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Cash Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Most Relevant Skills** Please see the requirements listed above. ------------------------------------------------------ **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.