The Sales Operations Job Family supports the Field Sales teams with daily activities as they relate to sales processes, GTM policies, sales tools, data integrity, such as SLA’s, dashboards, reporting, and process improvements and efficiencies. The Sales Operations Job Family works close with our Enterprise, Commercial and/or Customer Success segments.

Responsibilities Support cross-functional annual planning activities related to territory carving and deployment in Salesforce Develop and document territory operations processes Troubleshoot account routing questions and support territory reporting and analysis requests Partner with Revenue Strategy and Sales Operations teams to identify opportunities for improvement to the territory carving and ongoing territory management processes and tools Collaborate with the Sales Systems team on ongoing automation improvements that can be enabled by territory management (such as automated opportunity assignment) Support data enrichment tools and systems utilized by the Territory Operations team (RingLead, Zoominfo, D&B, Openprise) Requirements Experience working in Sales Operations, Business Operations, Salesforce support team, Data operations or similar Self-starter and works effectively with cross-functional teams to support the sales strategies with minimal supervision Ability to continuously execute on deliverables and meet deadlines Strong written and verbal communication skills Basic knowledge and experience of the sales operations function Demonstrated ability to interpret GTM policies and concept application Strong analytical and prioritization skills Salesforce experience and knowledge of enterprise SaaS tools Strong problem solving, project management, interpersonal and organizational skills Ability to use GitLab Aligns with GitLab Values Hiring Process

Applicants for this position can expect the hiring process to follow the order below. Please keep in mind that applicants can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.

Selected candidates will be invited to schedule a 30min screening call with one of our Global Recruiters Next, candidates will be invited to schedule a first interview with the Hiring Manager Next, candidates will be invited to interview with 2-5 teammates There may be a final executive interview for any IC role, there will be an executive interview for any Manager level role. Compensation

To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.

Additional details about our process can be found on our hiring page.

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