Salesforce Solution Architect (Manager, Technology)
Publicis Media
Company description Publicis Sapient is a digital transformation partner helping established organisations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value Overview Your Impact Salesforce Solution Architects are Salesforce platform experts who can take the puzzle-pieces that are a client’s business requirements, and design masterpiece solutions. Creativity in problem solving as well as being an excellent listener are probably the most emphasised facets of a Salesforce Solution Architect. Identifying how a client can realise business value from the Salesforce platform · Understanding business and technical requirements and translating these into Salesforce platform capabilities and solutions · Analysing business processes and identifying solutions that drive business value, assessing feasibility and recommending new approaches. · Modelling processes, architecture, data structures and information required to support Publicis Sapient and their clients’ projects · Developing enterprise-grade architecture and processes which truly utilise and realise the value of the salesforce.com platform · Ensuring both business strategy and technological direction is aligned · Taking a collaborative role in developing and enforcing Publicis Sapient architectural standards · Supporting project managers in all stages of the software development process · Assigning work through the correct communication channels to functional consultants and monitor performance providing advice, guidance and assistance Responsibilities Your Skills & Experiences ● Extensive experience working as a Salesforce Solution Architect Experience, working with at least one significant and recent Salesforce Loyalty Cloud Implementation, working closely with the Technical Architect on the building of the solution ● Extensive experience working as a Salesforce Solution Architect on Loyalty Cloud and other Salesforce Clouds like Sales, Service and Experience Clouds · Up to date knowledge and understanding of Salesforce product suite and how they can fit together to provide solutions to client’s business problems · Comfortable advising, mentoring, educating and influencing diverse teams on topics including Application Design, Solution Capabilities, System Landscape, Adoption and Change Management, Centre of Excellence and Governance as they relate to the Salesforce Platform · Demonstrable stakeholder management skills and experience · Proven aptitude to rapidly learn new industries · Excellent interpersonal and communications skills · Solid presentation and facilitation skills · Proven consulting skills to build trust relationship with customers · Ability to lead a range of workshops e.g. Discovery, Solution Design and Delivery · Hands-on delivery skills · Able to mentor talented individuals as part of a defined career framework · Eagerness to co-define and deliver advisory sessions for strategic initiatives · Ability to work independently and as part of a distributed team and a willingness to take ownership of problems Set yourself apart with · Experience of working with Enterprise Architecture concepts · Salesforce Certified Application Architect and/or Certified System Architect · Examples of helping clients to build and shape their strategic vision Additional information Benefits · We have got you and your family covered with 25 days paid annual leave (plus bank holidays), life assurance, dental insurance, income protection, critical illness cover, private healthcare for you AND your family (pre-existing conditions included), and a pension · We know the importance of health and wellbeing so offer you extensive retail discount offers and further reimbursement towards activities that contribute to a healthier lifestyle · Our beautiful Turnmill office isn’t currently open to meet over complimentary barista-made coffee but our teams have been busy replicating face-to-face social activities through learning languages virtually, yoga sessions, having a laugh at our online summer fairs and so much more · We are proud to actively invest in your learning through various learning platforms · Diversity and inclusion aren't just buzzwords. We offer an inclusive environment through our inspirational business resource groups and work with you to give back to the local community through CSR efforts
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