**Salesforce Product Owner** **Category:** Software Development/ Engineering **Main location:** United States, Tennessee, Knoxville **Alternate Location(s):** United States, Tennessee, Chattanooga **Position ID:** J0725-1968 **Employment Type:** Full Time **Position Description:** We’re looking for a mid-level Salesforce Product Owner to join our growing team in Chattanooga, TN or Knoxville, TN. In this role, you’ll act as the bridge between business stakeholders and technology teams. You’ll be responsible for defining and prioritizing work for development teams, ensuring that features and user stories align with business value. Working closely with developers and analysts, you’ll craft meaningful user stories and validate that the delivered solutions meet user acceptance criteria. This is a key client-facing role where you’ll manage the product backlog, collaborate with stakeholders to refine requirements, and help ensure the Salesforce platform delivers maximum impact. **Your future duties and responsibilities:** The Salesforce Product Owner will be responsible for: • Facilitating meetings with product stakeholders and business leaders to identify product requirements, deliver system demos, etc. • Translating stakeholder requirements into technical specifications • Creating user stories that deliver business value to the client • Building and maintaining a prioritized product backlog • Collaborating with cross-functional teams to deliver high-quality Salesforce solutions • Participating in the development and execution of the product roadmap • Assisting with the identification and analysis of bugs/issues • Creating user guides and system configuration documentation **Required qualifications to be successful in this role:** • Minimum of 3 years of experience as a Product Owner or Business Analyst, with at least 1 year focused on Salesforce • Proven experience writing user stories, managing backlogs, and working in Agile/Scrum environments • Excellent client communication and stakeholder management skills • Strong sense of ownership and autonomy • Strong ability to think critically and communicate effectively in a team environment • Familiarity with Salesforce Experience Cloud, Service Cloud, Sales Cloud, and other related Salesforce products • Bachelor’s degree or equivalent technical or business experience OPTIONAL: Desired qualifications/non-essential skills required • Salesforce Certified Administrator certification • Previous consulting experience with enterprise clients This position is located in Knoxville, TN or Chattanooga, TN in a hybrid environment. CGI anticipates accepting applications for this position through August 8th, 2025. Other Information: CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $69,700.00 - $154,300.00. CGI’s benefits are offered to eligible professionals on their first day of employment to include: • Competitive compensation • Comprehensive insurance options • Matching contributions through the 401(k) plan and the share purchase plan • Paid time off for vacation, holidays, and sick time • Paid parental leave • Learning opportunities and tuition assistance • Wellness and Well-being programs **Skills:** + Jira + Product Management + Requirements Analysis **What you can expect from us:** **Together, as owners, let’s turn meaningful insights into action.** Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.** We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.