At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.\n \nSalesforce Development Team Manager\n \nWhy We Have This Role\n\n

We are seeking an experienced and highly motivated Salesforce Engineering Manager to lead our growing team of Salesforce developers and admins. In this role, you will be responsible for the technical direction, development, and delivery of our Salesforce platform, ensuring it aligns with business goals and scales with our growth. You will foster a collaborative and innovative environment, mentor team members, and drive best practices in Salesforce development.

\n\nHow You’ll Find Success\n\nLead with Impact: You’ll maximize the potential of your team by fostering their growth and development, helping them reach their full potential.\nDrive Strategy: You'll collaborate with multiple departments to understand business processes and objectives, then own strategic initiatives that drive our company forward.\nBe a Trusted Partner: You’ll work with teams across the organization, providing expert guidance on Salesforce best practices and recommendations.\nChampion User Experience: You'll prioritize a seamless user experience and high user adoption by implementing effective change management.\nMeasure What Matters: You'll define and track key performance metrics to ensure system performance and team efficiency.\nStay Ahead of the Curve: You'll remain current on technology trends and continuously look for opportunities to learn and grow.\n\nHow You’ll Grow\n\nDeepen Your Business Acumen: You’ll broaden your understanding of company-wide goals and objectives by collaborating with business stakeholders and cross-functional teams.\nBecome a Strategist: You'll establish system roadmaps and strategic initiatives, defining the scope and vision for the team based on business needs and team capacity.\nExpand Your Leadership: As part of a rapidly growing global team, you’ll take on increasing managerial responsibilities, developing your leadership skills through mentorship and project leadership.\nAdvance Your Skills: You'll continuously expand your technical proficiency in relevant business applications and systems, tracking your progress and creating action plans for professional growth.\n\nThings You’ll Do\n\nLead and manage a high-performing team of Salesforce developers, providing technical guidance and mentorship.\nDefine and enforce Salesforce development best practices, coding standards, and architectural guidelines.\nOversee the design, development, and deployment of Salesforce solutions, including Apex, Visualforce, Lightning Web Components, and integrations.\nEnsure seamless integration of Salesforce with other enterprise systems such as ERP, billing, and contract management to support end-to-end sales operations.\nCollaborate with product managers, business analysts, and other stakeholders and revenue operations to translate complex business requirements for Quote-to-Cash (QTC) and Go-To-Market (GTM) into scalable technical solutions.\nManage project timelines, resources, and deliverables to ensure successful project completion.\nConduct code reviews, provide constructive feedback, and ensure code quality and maintainability.\nStay up-to-date with the latest Salesforce releases, features, and industry trends.\nChampion continuous improvement initiatives within the team and development processes, with a strong emphasis on identifying and addressing the root causes of issues to ensure sustainable solutions.\nWork with business leadership to establish a Salesforce roadmap that supports our strategy and initiatives.\nParticipate in the hiring and onboarding of new team members.\n\nWhat We’re Looking For on Your Resume\n\nBachelor's degree in Computer Science, Engineering, or a related field.\nDate 7+ years of experience in Salesforce development, with at least Date 3+ years in a leadership or management role.\nDeep, demonstrable expertise in CPQ and its integration with CRM.\nIn-depth knowledge of Sales Cloud and Service capabilities and best practices. \nSalesforce certifications: Salesforce Application Architect, Salesforce Certified System Architect, Salesforce Certified Platform Developer II, Salesforce CPQ Specialist.\nStrong proficiency in Apex, Visualforce, Lightning Web Components, and Salesforce API integrations.\nIn-depth knowledge of Salesforce declarative configurations (workflows, process builder, flows, custom objects, etc.).\nExperience with Salesforce DX, CI/CD pipelines, and version control systems (Git).\nExperience implementing usage-based and consumption-based pricing models within Salesforce CPQ or other quote-to-cash platforms.\nSalesforce certifications (e.g., Salesforce Certified Platform Developer II, Application Architect, System Architect) are highly preferred.\nStrong leadership skills with demonstrated success in building and scaling high-performing cross-functional teams.\nDemonstrated experience in driving significant improvements to development processes, system architecture, and operational excellence.\nExcellent communication, interpersonal, and leadership skills.\nAbility to work effectively in a fast-paced, dynamic environment.\n\nWhat You Should Know About This Team\n\nCompany-Wide Impact: The work you do will have a high-visibility, corporate-wide impact. Our system ownership spans multiple departments, and your contributions will be critical to the entire company.\nContinuous Learning: The scope of our system knowledge is vast, and we encourage team members to continuously expand their skills. You’ll have endless opportunities for growth.\nCollaborative Culture: We believe in working together to achieve our goals. You’ll work cross-functionally with departments like Sales Operations, Finance, and Customer Success to ensure we have top-notch systems and deliver exceptional support.\n\nOur Team’s Favorite Perks and Benefits\n\nExperience Bonus program offering unique experiences on the 1-year anniversary with the company.\nGlobal Wellness Reimbursement program to support employee wellness.\nGlobal Mental Health Benefit through Ginger, providing 24/7 mental health support for employees and their dependents.\nSavings Fund program for automatic monthly contributions and employer match.\n\nThe Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.\n \nQualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.\n​​​​​​​\nApplicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act\n \nQualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.\n \nNot finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.