Founded in 1976, CGI is among the world's largest independent IT and business consulting services firms. With 94,000 consultants and professionals globally, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services, and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion, and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: Salesforce Revenue Cloud / DRO
Experience : 8 to 10 Years
Main location: Bangalore/Chennai/Hyderabad
Employment Type: Full Time
We are looking for a Salesforce Architect with strong expertise in Dynamic Revenue Orchestrator (DRO) within Salesforce Revenue Cloud to lead end-to-end revenue lifecycle implementations for a major Telecom client.
Key Responsibilities
• Lead solution design and development for DRO and Internal/external Integration as part of Telco Order Management.
• Build and optimize revenue orchestration flows including order decomposition, orchestration and order life cycle for telecom products, bundles.
• Translate telecom commercial products/offerings (plans, add-ons, promotions) into scalable Salesforce configurations and technical products.
• Define and optimize integration strategies, data models, process automations.
• Integrate Salesforce with other telecom OSS/BSS systems like provisioning, field work, shipping and billing.
• Guide developers, ensure code quality, and manage technical delivery across agile teams.
• Involve in production deployment and provide support during post Implementation support period.
Skills & Experience
• 8–10+ years in Salesforce with Revenue Cloud and hands-on DRO experience and architect experience with transformation projects and greenfield implementations.
• Strong understanding of telecom domain (Quote to Cash): Order lifecycle management, subscription lifecycle, fulfilment, billing, and product catalogues.
• Working Experience in Salesforce Vlocity OM (Order Management) with automation, order orchestration for complex product orders, Order decomposition, Order Fulfilment.
• Proficiency in Apex, LWC, integrations (REST/SOAP, Mulesoft, TMF Open APIs), Omnistudio.
• Experience with Salesforce CPQ, Salesforce Administration, telecom order orchestration, fallout management, and data flows.
• Experience in transforming a legacy order management system to Salesforce revenue cloud/DRO.
Preferred Certifications
• Salesforce Revenue Cloud Consultant
• Salesforce CPQ Specialist
• Platform Developer I/II
Experience : 8 to 10 Years
Main location: Bangalore/Chennai/Hyderabad
Employment Type: Full Time
Qualification: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
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