**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio **Your role and responsibilities** As a Salesforce Consultant, you will serve as a client-facing practitioner who sells, leads, and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work on projects that help clients integrate strategy, process, technology, and information to increase effectiveness, reduce costs, and improve profit and shareholder value. You can take advantage of opportunities to master new skills, work across different disciplines, move into new challenges, and develop a robust understanding of different industries. Your primary responsibilities include: Innovative Salesforce CRM Solutions: Collaborate with clients and the development team to design and implement creative solutions with Salesforce CRM Applications. Strategic Consulting and Functional Leadership: Use your consulting skills and business knowledge to lead functional discussions to understand the client's business challenges and address them with solution architecture. Architectural Best Practices Advocacy: Establish and promote with internal teams the design and architecture guidelines and best practice standards. **Required technical and professional expertise** * Fluent English * Previous Salesforce administration or consulting experience * Communication and presentation skills (written and oral) * Excellent analytical and problem-solving skills * IT related education * Experience in a similar job position is a plus (IT consultant) * Ability to work independently as well as a team player **Preferred technical and professional experience** Salesforce Certification or Professional Accreditation IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.