Home Office, Home Office, United States of America
22 hours ago
SALESFORCE BUSINESS ANALYST AND TESTER
REQ#: RQ204308Public Trust: NACI (T1) Requisition Type: Regular Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

Systems Analyst Senior

Transform technology into opportunity as a Systems Analyst Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Analyst Senior you will help ensure today is safe and tomorrow is smarter. Our work depends on a Systems Analyst (Business Analyst/Tester) joining our team remotely to support the Centers for Medicare & Medicaid Services (CMS) activities.

HOW A SYSTEMS ANALYST SENIOR WILL MAKE AN IMPACT

Analyzing, documenting, and communicating system and business processesFacilitating and participating in customer-facing meetings for requirements, solicitation discussions and user acceptance testingConducting software presentations and providing technical support to customersDocumenting business, system, and reporting requirements specifications which includes assumptions, risks, system workflows, error validation messaging, data design, and security impactConducting peer reviews of system documentation which includes requirements, user guides, and email templatesVerifying completion of requirements with the customer by ensuring expectations are appropriately metUnderstanding requirements and translating them into test solutions in the Salesforce environment.Creating Test Scenarios, assisting in defining the acceptance criteria for the requirements, Test Cases/Script, Defect lifecycle management, and other activities involved in the QA lifecycle.Conducting peer reviews of test cases.Performing functional, automated, regression and smoke testingCreating the test data needed for test execution activities.Providing additional support and guidance to clients during the user acceptance phaseEnsuring high-quality deliveries of code through the development and maintenance of test cases, for initial validation of new features as well as for existing features updated due to requirements/environmental changes.Working with stakeholders and the project team to prioritize the backlogParticipating in the product increment planning.Participating in daily scrums with the project team for tracking progress in the sprint


WHAT YOU’LL NEED TO SUCCEED:
● Education: Bachelor’s degree, preferably in Computer Science, Information Systems, Communications, or Computer Engineering, and/or equivalent experience


● Required Experience:

3+ years of experience working with business processes and testing3+ years of experience capturing requirements3+ years of hands-on experience as a Salesforce Business Analyst and/or Salesforce Consultant.3+ or more years of business processes and business analysis experience in a system engineering or software application environmentExperience with salesforce and/or other Customer Relationship Management (CRM) software applicationExperience working and understanding large, complex Salesforce projects, with proficiency in navigating Salesforce and comprehensive understanding of Salesforce terminology.Experience writing functional test cases and performing software quality testsExperience working in a Scrum and/or SAFe Agile environmentCandidate must have lived in the United States at least three (3) out of the last five (5) years


● Preferred Skills:

Experience working with the Centers for Medicare & Medicaid Services (CMS) and/or health insurance/heath care experience

Certified SAFe Agilist, SAFe Practitioner or Scrum Master

3+ years of experience using JIRA, SharePoint and Confluence

Strong interpersonal skills to collaborate with customers and internal cross-functional teams

Superior written and oral communication skills

Ability to understand and manage customer expectations and software implementation methodology

Ability to prioritize and work on multiple projects at the same time

Excellent analytical skills, including the ability to integrate information from multiple sources

Ability to work independently and interact regularly with government and non-government stakeholders at multiple levels of authority

Must have the capacity to understand the QA processes and work in the software environment


● Candidate must be able to obtain Public Trust clearance


GDIT IS YOUR PLACE:
● Full-flex work week to own your priorities at work and at home
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays

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