Salesforce Administrator
HCA Healthcare
**Description**
**Introduction**
Do you have the career opportunities as a Salesforce Administrator you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nation's leading provider of healthcare services, HCA Healthcare.
**Benefits**
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
**_Note: Eligibility for benefits may vary by location._**
Our teams are a committed, caring group of colleagues. Do you want to work as a Salesforce Administrator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
**Job Summary and Qualifications**
The Salesforce Marketing Cloud Administrator role is diverse and multifaceted, encompassing a wide range of responsibilities that revolve around managing and optimizing the Salesforce Marketing Cloud platform. At a high level these duties will include Platform configuration and maintenance, Campaign Management, Data Management and Integration, Analytics and Reporting and Training and Support.
**GENERAL RESPONSIBILITIES**
Configure and maintain the Salesforce Marketing Cloud platform to meet the organization’s marketing needs.
Create and manage user accounts, roles, and permissions within the platform.
Monitor and maintain data integrity and quality within the platform, ensuring accurate segmentation and personalization.
Engage in collaborative efforts with marketing teams to formulate data-centric strategies and campaigns that enable business objectives.
Leverage the analytical capability of the platform to monitor campaign performance, generate comprehensive reports, and furnish actionable insights.
Remain well-informed about industry trends, best practices, and the latest advancements within the Salesforce Marketing Cloud platform to stay at the cutting edge of marketing innovation.
Partner with teams across different business functions to enable marketing use cases through technical solutions and implementation
Collaborate with subject matter experts to identify and minimize security risks and ensure compliance in application use
Develop and maintain technical documentation
Works effectively individually but also can collaborate with our business stakeholders toward customer satisfaction and success
Troubleshoot basic Salesforce problems (Layouts, Permissions etc.)
Create and release Salesforce packages
Understand advanced Salesforce Development tools and strategies (Salesforce Functions and API’s)
Support security initiatives championed within the DPX Marketing Technologies team through active contribution and collaboration
**What qualifications you will need:**
**EDUCATION**
Bachelor’s Degree – Preferred
**EXPERIENCE**
3 or more years
**OTHER/SPECIAL QUALIFICATIONS**
3 or more years Salesforce development experience
Excellent, highly professional written and oral communication skills required
Highly developed listening skills required
Strong analytical and problem-solving skills
Ability to work effectively both independently and as part of a team
Must be highly motivated self-starter
Excellent organizational and time management skills
Experience with version control
Communication, Presentation, and Interpersonal skills
**CERTIFICATIONS**
Certified Salesforce Marketing Cloud Administrator - Required
Certified Salesforce Service Cloud Consultant - Preferred
Certified Salesforce Sales Cloud Consultant - Preferred
Certified Salesforce Business Analyst - Preferred
Certified Salesforce Platform App Builder – Preferred
Marketing Cloud Consultant – Preferred
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Salesforce Administrator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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